Senior Customer Quality Engineer – 8D & CI

Amphenol ICC; Yocumtown (PA); On-site; USD 85,000 - 110,000; Full time

Job summary

Amphenol Communications Solutions (ACS) in Etters, PA is seeking a Quality Engineer to serve as the primary liaison between customers and the Power Solutions team, managing complaints, coordinating with external providers, and ensuring compliance with quality standards. The role requires travel to customer sites in the US and Mexico.

Responsibilities include acting as SPOC, conducting root cause analyses using 8D, FMEA, and other tools, leading corrective actions, and supporting APQP/PPAP

Qualifications

• BS in Mechanical/Industrial Engineering or equivalent required.
• 5–8 years in manufacturing or related field.
• Experience with injection molding, stamping, and assembly processes.

Responsibilities

• Serve as SPOC for customer quality issues and communications.
• Lead containment and corrective actions with third parties.
• Perform root cause analyses using 8D, Fishbone, and 5-Why.
• Develop quality plans and support APQP/PPAP deliverables.
• Track metrics and provide dashboards to stakeholders.

Skills

Quality Engineer

APQP/PPAP

FMEA/MSA/SPC

8D Problem Solving

Minitab

Root Cause Analysis

Process Improvement

Travel Flexibility

ISO 9001/IATF 16949

Education

BS in Mechanical/Industrial Engineering or Equivalent

Tools

Inspection Equipment

Measurement Tools

Quality Software

Job description

Amphenol Communications Solutions (ACS) in Etters, PA is seeking a Quality Engineer to serve as the primary liaison between customers and the Power Solutions team, managing complaints, coordinating with external providers, and ensuring compliance with quality standards. The role requires travel to customer sites in the US and Mexico.

Responsibilities include acting as SPOC, conducting root cause analyses using 8D, FMEA, and other tools, leading corrective actions, and supporting APQP/PPAP