Customer Quality Engineer — 8D Problem Solver & SPOC

Amphenol Communications Solutions; Yocumtown (PA); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

Amphenol Communications Solutions (ACS) is seeking a Quality Engineer to join the team in Etters, PA. The role serves as the primary liaison between customers and Amphenol's Power Solutions group for quality matters, including handling complaints, site visits, containment coordination, and external partner escalation.

Responsibilities include investigation of quality failures, root-cause analysis using 8D, Fishbone, 5-Why, and FMEA, and implementing robust corrective actions.

Responsabilidades

• Act as SPOC for customer quality issues and coordinate with customers and service providers.
• Lead investigations of complaints, containment actions, and corrective actions using 8D, Fishbone, 5-Why, FMEA, and DOE.
• Develop quality plans and maintain quality documentation including reports and APQP/PPAP deliverables.
• Track quality metrics and provide dashboards to stakeholders; drive FPY and reduce COPQ.
• Collaborate with design and manufacturing to review PFMEA and control plans.

Descripción del empleo

Amphenol Communications Solutions (ACS) is seeking a Quality Engineer to join the team in Etters, PA. The role serves as the primary liaison between customers and Amphenol's Power Solutions group for quality matters, including handling complaints, site visits, containment coordination, and external partner escalation.

Responsibilities include investigation of quality failures, root-cause analysis using 8D, Fishbone, 5-Why, and FMEA, and implementing robust corrective actions.