Senior Customer Insights Partner

Criteo; New York (NY); Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Mentorship & career development

Health benefits

Diversity & inclusion

Equity potential

Job summary

Criteo is seeking an analytics lead to own the portfolio of its largest US clients in the Americas. You will translate campaign data into business reviews, perform custom analyses, and design A/B tests under tight timeframes.

Your role blends independent work with coaching junior analysts and shaping product roadmap through client insights. You will partner with commercial teams, craft forecasts and growth opportunities, and ensure actionable recommendations that move budgets and improve

Qualifications

• 3+ years in a client-facing or commercial analytics role within digital advertising.
• SQL and Python proficiency sufficient to extract, automate, and analyze data independently from day one.
• Working knowledge of advertising measurement methodologies: incrementality, attribution, and media mix modeling.
• A strong grasp of how campaigns are built, delivered, optimized, and measured.
• A track record of delivering analyses and recommendations directly to senior client stakeholders.

Responsibilities

• Own the analytics relationship for a portfolio of Criteo's largest US clients
• Partner with commercial teams to build and deliver Client Business Reviews, analyses, optimization recommendations, media plans, and forecasts
• Design, run, and interpret controlled A/B tests, and communicate what the results do and don't support
• Diagnose campaign delivery and performance issues in time-sensitive situations
• Work with Product Analytics on performance-improving initiatives and feed client needs into the product roadmap
• Automate or delegate repeatable work so your time goes to higher-value analysis
• Build deep expertise in a key growth area and share it through knowledge transfer
• Coach junior colleagues and help on their client work

Skills

SQL

Python

Attribution

Media Mix Modeling

Client-facing

English fluency

Education

Bachelor's degree

Quantitative degree

Tools

AI tooling

Job description

What You'll Do:

You will be the analytics point of contact for Criteo's largest Performance Media clients in the Americas. You'll turn campaign and performance data into business reviews, custom analyses, A/B tests, and forecasts that senior client stakeholders act on — and when a large client's campaign is underdelivering or behaving unexpectedly, you're the person who will diagnoses why under time pressure.

The work is largely self-directed. You'll own a portfolio of Criteo's largest US clients — a book of business you're accountable for end to end, not a queue of pre-scoped requests. Success in this role depends on three things: deep knowledge of how performance advertising actually works; the judgment to frame an ambiguous problem, select the right analytical method, and stand behind your conclusions when challenged; and the commercial instinct to proactively identify growth opportunities within your accounts — surfacing data-backed recommendations that clients haven't yet thought to ask for and persuading them into actions that move budgets and improve outcomes.

• Own the analytics relationship for a portfolio of Criteo's largest US clients
• Partner with commercial teams to build and deliver Client Business Reviews, custom analyses, optimization recommendations, media plans, and forecasts
• Design, run, and interpret controlled A/B tests, and communicate what the results do and don't support
• Diagnose campaign delivery and performance issues in time-sensitive, high-stakes situations
• Work with Product Analytics on performance-improving initiatives, and feed client needs into the product roadmap
• Use the Global Client Operations Center to automate or delegate repeatable work so your time goes to higher-value analysis
• Build deep expertise in a key growth area of the business and share it — through knowledge transfer and reusable client-facing collateral
• Contribute to a team where people help each other — coaching junior colleagues on analytical approach and pitching in on their client problems, as others will on yours

Who You Are:

• 3+ years in a client-facing or commercial analytics role within digital advertising
• SQL and Python proficiency sufficient to extract, automate, and analyze data independently from day one — this is not a skill you'll learn here
• Working knowledge of advertising measurement methodologies: incrementality, attribution, and media mix modeling
• A strong grasp of how campaigns are built, delivered, optimized, and measured — enough to diagnose problems quickly, not just describe them
• A track record of delivering analyses and recommendations directly to senior client stakeholders
• Able to work independently in ambiguous situations: you scope the problem, pick the approach, and surface trade-offs without waiting for direction
• A genuine willingness to make the people around you better: as a senior member of the team, you'll be expected to coach junior colleagues and help on their client work, not only your own
• Native or professional-level English fluency
• A bachelor's degree in a quantitative field, or equivalent practical experience (a plus)
• Experience with AI-assisted development and tooling (a plus)

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

• Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us – Learning, mentorship & career development programs.
• Your wellbeing matters – Health benefits, wellness perks & mental health support.
• A team that cares – Diverse, inclusive, globally connected.
• Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.

The US base salary pay range for this position per year is:

$115,000 - $140,000