Senior Customer Insights & Analytics Lead

Ryder System, Inc.; Indianapolis (IN); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Indianapolis seeks a Lead Data Analyst to drive complex analytical initiatives that inform Marketing and the broader business.

You will translate large datasets into actionable insights, lead workstreams, and guide projects from concept to delivery with a focus on scalable reporting and data integrity. You will design advanced dashboards, manage cross-functional data initiatives, and communicate findings to leadership.

Qualifications

• Bachelor's degree in a relevant field is required.
• Master's degree is preferred.
• 6+ years of applied project experience in digital transformation and data management.
• 6+ years creating dashboards for diagnostic analysis across the business and cloud experience.

Responsibilities

• Lead design, development, and delivery of dashboards and analytical products for executive leadership.
• Oversee scalable reporting frameworks across product lines and segments.
• Conduct customer and market analyses to support marketing strategy and decisions.
• Uphold data accuracy with audits, validations, and quality checks.
• Lead data integration from multiple systems and manage data-related activities to align with timelines.

Skills

Detail oriented

Sense of urgency

Multi-tasking

Problem solving

Relationship building

Cross-functional

Communication

Independent worker

Technical aptitude

Education

Bachelor's Degree in Supply Chain, Data Analytics or equivalent

Master's Degree in Supply Chain, Data Analytics, MBA or equivalent

Tools

SQL

Python

PowerBI

R

Databricks

Job description

Ryder System, Inc. in Indianapolis seeks a Lead Data Analyst to drive complex analytical initiatives that inform Marketing and the broader business.

You will translate large datasets into actionable insights, lead workstreams, and guide projects from concept to delivery with a focus on scalable reporting and data integrity. You will design advanced dashboards, manage cross-functional data initiatives, and communicate findings to leadership.