Senior Customer Forecasting Lead — 2,500+ SKUs (Cosmetics)

Markwins Beauty Brands; California; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employer-paid health benefits

401k match

Comprehensive benefits

Job summary

Markwins Beauty Brands is seeking a Sr. Planner, Customer Forecasting to own external forecasts and customer-facing data for major retail accounts.

You will translate forecasts into actionable inputs for Demand Planning and collaborate with retailers to optimize in-stock performance and opportunities across a 2,500+ SKU cosmetics portfolio. The role emphasizes strong forecasting, data analysis, and cross-functional communication with Sales, Demand Planning, and Operations to align external

Qualifications

• Bachelor’s degree in supply chain, business, economics, data analytics, or related field required.
• 3–5 years in customer supply chain, forecasting, replenishment, or planning (CPG or beauty experience preferred).
• Experience working with major retailer supply chain teams (Walmart Retail Link, Target Partners Online, Amazon Vendor Central) strongly preferred.
• Experience forecasting and supporting large SKU assortments, with 500+ SKU experience required.

Responsibilities

• Own Customer Forecasting: Collect, validate, and manage customer forecasts, replenishment data, and inventory positions across Walmart, Target, Walgreens, Amazon, and other key accounts.
• Collaborate with Demand Planning: Provide accurate, timely customer inputs (POS trends, promotional lifts, event calendars) to feed the internal demand plan and S&OP process.
• Retailer Interface: Lead regular meetings with customer replenishment teams to review forecasts, in-stock performance, promotional readiness, and service risks.
• Prepack & Promo Planning: Partner with Demand Planning and Commercial teams to align customer specific prepack and promotional forecasts with production capacity and allocation strategy.
• Inventory & Service Monitoring: Track key metrics (in-stocks, OTIF, customer fill rates) and elevate risks to Demand Planning and Supply Planning with recommended actions.
• Scenario Planning: Build and present what-if analyses for promotions, seasonality, or new item launches.
• Reporting & Analytics: Maintain dashboards and scorecards on forecast accuracy, bias, and event performance; share insights with leadership.
• Continuous Improvement: Drive process standardization for customer data integration, forecast collaboration, and KPI tracking.
• Cross-Functional Alignment: Act as liaison between Sales, Customer Service, Demand Planning, and Operations.
• Special Projects: Support allocation strategy, CPFR, and retailer-specific supply chain improvements.

Skills

Forecasting

Excel

Data analysis

CPFR/IBP

Stakeholder management

Education

Bachelor's degree in supply chain, business, economics, data analytics

Tools

Circana/NielsenIQ

Retail Link

ERP/forecasting systems

Job description

Markwins Beauty Brands is seeking a Sr. Planner, Customer Forecasting to own external forecasts and customer-facing data for major retail accounts.

You will translate forecasts into actionable inputs for Demand Planning and collaborate with retailers to optimize in-stock performance and opportunities across a 2,500+ SKU cosmetics portfolio. The role emphasizes strong forecasting, data analysis, and cross-functional communication with Sales, Demand Planning, and Operations to align external