Senior Customer Engineer, National Security, Google Public Sector

Google; Washington (District of Columbia); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health, dental, vision, life, dental,

401(k) with company match

PTO: 20 days/year

Sick Time: 40 hours/year

Maternity Leave: 28-30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days

Job summary

Google Cloud's federal public sector team seeks a Customer Engineer to partner with technical sales, differentiate Google Cloud, and design cloud solutions for government and education customers. You will engage in proofs of concept, troubleshoot technical questions, and present practical architectures that meet mission needs.

You will work with Assured Workloads, Google Distributed Cloud, and Cloud AI to secure data and guide pilots from concept to deployment, traveling up to 10% domestically

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with security concepts such as encryption, identity management, and access control.
• Ability to travel 10% of the time domestically and internationally as required.
• Must possess an active Top Secret/SCI security clearance with current polygraph.

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
• Perform keyboard work with specialized equipment in the Google Distributed Cloud (GDC) connected and GDC air-gapped product family.

Skills

Stakeholder presentation

Technical communication

Travel willingness

Education

Bachelor's degree or equivalent

Tools

Air-gapped environments

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with security concepts such as encryption, identity management, and access control.
• Ability to travel 10% of the time domestically and internationally as required.
• Must possess an active Top Secret/SCI security clearance with current polygraph.

Preferred qualifications

• Experience with software and cloud based compliance requirements, such as Federal Risk and Authorization Management Program (FedRAMP) and Cyber-security Maturity Model Certification (CMMC).
• Experience in migrating applications and services to cloud platforms.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, building, and maintaining customer relationships from scratch, with excitement for building Greenfield territories in government accounts.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in the federal public sector space, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

We work to ensure Google's Products and Services are well positioned to impact the US's missions and objectives. In that respect, we work closely with those in Assured Workloads, Google Distributed Cloud, and Cloud AI to ensure that even our customers' most sensitive data can be securely stored, processed, and analyzed using Google's technologies.

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google .

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
• Perform keyboard work with specialized equipment in the Google Distributed Cloud (GDC) connected and GDC air-gapped product family.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.