Senior Customer Design Lead, Distribution Systems

American Electric Power; San Angelo (TX); On-site; USD 98,993 - 128,688; Full time

Job summary

American Electric Power in Texas seeks a senior engineering leader to provide expertise, training and leadership support for the Customer Design team involved in designing Distribution system facilities. You will build relationships with stakeholders, customers, and internal teams to ensure timely, compliant, and cost-effective project execution.

The role emphasizes mentoring, policy adherence, and decision-making under risk, with strong focus on customer service and cross-organizational

Qualifications

• ABET-accredited engineering degree plus 6 years utility experience (3 in design).
• Equivalents: Associates degree + 6 years utility design or high school diploma + 8 years utility design.
• Registered Professional Engineering License (PE) is a plus.

Responsibilities

• Promotes and trains team members on Distribution Standards, policies, and performance.
• Support the development and implementation of work plans by establishing measurable goals, objectives, and requirements relative to assigned functions and responsibilities.
• Design team expert applying knowledge to make complex recommendations and/or decisions based on calculated risk; understands the impact of the decisions made on other organizational units internal and external of the company.
• Leads activities of the organization and outside resources, to support the design execution of the Distribution work plan and promotes the culture of excellent customer service.
• Demonstrates strong problem-solving and communication skills.
• Helps ensure the contribution of all employees within the Customer Design group in recommending and helping leader develop methods and approaches by maintaining close involvement with the employees and listening to their ideas, needs and recommendations.
• Understand and advise on the design, material and work progress of department projects to control costs within estimated budget.
• Helps the leader by providing training for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities.
• Support the directions of Design management by; communicating job expectations, assigning responsibilities, establishing accountabilities, setting performance objectives (goals), establishing priorities, providing feedback, and ensuring that staff has required resources to accomplish work.

Skills

Leadership

Design reviews

Problem-solving

Communication

Education

Bachelor's degree in electrical engineering

ABET-accredited engineering school

Associate degree + 6 years utility design

High school diploma + 8 years utility design

Job description

American Electric Power in Texas seeks a senior engineering leader to provide expertise, training and leadership support for the Customer Design team involved in designing Distribution system facilities. You will build relationships with stakeholders, customers, and internal teams to ensure timely, compliant, and cost-effective project execution.

The role emphasizes mentoring, policy adherence, and decision-making under risk, with strong focus on customer service and cross-organizational