Senior Customer Assurance & Security Trust Analyst

Wiz, Inc.; United States; Remote; USD 138,000 - 189,000; Full time

Benefits offered by this job

Equity

Bonus

Healthcare

Job summary

Wiz, Inc. is seeking a Customer Assurance specialist to help scale security questionnaires and maintain trust with customers. You will work within Wiz’s Information Security organization on AI-driven automations and high-velocity, compliant responses.

You will partner with Legal, Sales, Data Privacy, and Compliance to support enterprise deals, audits, and customer inquiries from a global, remote team. Preference for candidates in the contiguous United States with EAR/ITAR compliance.

Qualifications

• 1+ years of experience on a Customer Assurance, Security Trust, or Third-Party Risk Management (TPRM) team, including prior work on 100+ security questionnaires.
• 3+ years of other experience in relevant security roles, such as Security Engineering, Solutions Engineering, Risk Management, Compliance, or Technical Account Management.
• Excellent written and verbal communication, especially when customer-facing. Ability to collaborate and communicate with technical and non-technical audiences alike.
• Conversational familiarity with cloud-native security controls in AWS or GCP.
• Experience working in organizations that develop software and/or operate managed infrastructure and technology services for their own customers.
• A keen eye for detail, ensuring accuracy in customer responses and compliance documentation. You’ve got a lot of patience for conversations about careful word choice.

Responsibilities

• Use AI tools to lead and support the timely completion of customer security questionnaires within daily SLAs, balancing speed with strict technical accuracy.
• Communicate across global teams with thoughtful collaboration and awareness of business relationships.
• Maintain up-to-date knowledge of Wiz’s products, controls, documentation, and IT environment.
• Support customer audits, live calls with customers, contract questions, and sales enablement activities as needed.
• Use and improve tools and technologies to manage increased demand, including updating the FAQ knowledge base and AI tools.
• Help maintain the Wiz Trust Center and other security resources, including team procedures.
• Build strong partnerships while collaborating cross-functionally.
• Partner cross-functionally with Legal, Sales, Data Privacy, and Compliance to unblock enterprise deals.
• Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person and reside in the contiguous United States.

Skills

Customer Assurance experience

Security engineering

Communication

Cloud security (AWS/GCP)

Software/managed infra experience

Attention to detail

Job description

Wiz, Inc. is seeking a Customer Assurance specialist to help scale security questionnaires and maintain trust with customers. You will work within Wiz’s Information Security organization on AI-driven automations and high-velocity, compliant responses.

You will partner with Legal, Sales, Data Privacy, and Compliance to support enterprise deals, audits, and customer inquiries from a global, remote team. Preference for candidates in the contiguous United States with EAR/ITAR compliance.