Senior Custom Jewelry Consultant

Stórica Studio; Seattle (WA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Commission

Job summary

Stórica Studio in Seattle is seeking a Senior Custom Jewelry Consultant to guide clients from initial consultation through final delivery, delivering a thoughtful, organized, and welcoming experience.

You will lead consultations for engagement rings, wedding bands, and bespoke pieces, manage stone choices, design options, timelines, and pricing while staying client-focused in a small studio setting. This role rewards strong communication and project management within a collaborative team.

Qualifications

• 3–5 years of experience in fine jewelry sales, including custom or engagement rings.
• Strong understanding of jewelry design principles and stone setting.
• Ability to guide clients toward beautiful and durable pieces for long-term wear.
• Strong communication skills and trust-building with clients.
• Highly organized with ability to manage multiple projects.
• Professional, calm, solutions-oriented client service.
• Attention to detail and follow-through.
• Ability to work independently and in a collaborative team.

Responsibilities

• Lead custom jewelry consultations, including engagement rings, wedding bands, and bespoke projects.
• Guide clients through stone selection, design options, timelines, and pricing.
• Help clients make informed design decisions that balance aesthetics, durability, and long-term wearability.
• Serve as the primary point of contact for custom clients throughout the project lifecycle.
• Track and manage custom orders to ensure clear communication and timely completion.
• Provide a welcoming, professional, and supportive showroom experience.
• Maintain detailed and accurate client records and order documentation.
• Assist with showroom presentation, merchandising, and overall client experience.
• Respond to client inquiries via email, phone, and in person.

Skills

Communication

Organizational skills

Customer service

Detail-oriented

Independent worker

Team collaboration

Job description

Stórica Studio is seeking a Senior Custom Jewelry Consultant to join our Seattle showroom. This role is focused on guiding clients through the custom jewelry process—from initial consultation through final delivery—while providing a thoughtful, organized, and welcoming experience.

Stórica Studio is built on quality, accountability, and care. We are a small, collaborative workshop where each person takes ownership of their work and contributes to a shared standard of thoughtful craftsmanship. We value inclusivity and foster a warm, welcoming environment grounded in mutual respect for our team and every client we serve.

This role is ideal for someone who is both highly organized and deeply client-focused, with the ability to build trust, manage complex projects, and help clients create meaningful, enduring pieces.

Responsibilities

• Lead custom jewelry consultations, including engagement rings, wedding bands, and bespoke projects
• Guide clients through stone selection, design options, timelines, and pricing
• Help clients make informed design decisions that balance aesthetics, durability, and long-term wearability
• Serve as the primary point of contact for custom clients throughout the project lifecycle
• Track and manage custom orders to ensure clear communication and timely completion
• Provide a welcoming, professional, and supportive showroom experience
• Maintain detailed and accurate client records and order documentation
• Assist with showroom presentation, merchandising, and overall client experience
• Respond to client inquiries via email, phone, and in person

Qualifications

• 3–5 years of experience in fine jewelry sales, preferably involving custom jewelry or engagement rings
• Strong understanding of jewelry design principles, including stone setting styles, proportions, and structural considerations
• Ability to guide clients in creating pieces that are both beautiful and durable for long-term wear
• Strong communication skills and ability to build trust with clients
• Highly organized, with the ability to manage multiple custom projects simultaneously
• Professional, calm, and solutions-oriented approach to client service
• Strong attention to detail and follow-through
• Ability to work independently while contributing to a collaborative team

Preferred Experience

• Experience working with custom engagement rings and bespoke jewelry projects
• Knowledge of diamonds and colored gemstones, including cut, quality, and pricing factors
• Experience working in a small business, studio, or boutique environment

Details

• Status: Full-time or part-time
• Location: Seattle, WA (on-site required)
• Schedule: Wed - Saturday required.
• Compensation: Competitive hourly rate plus commission, commensurate with experience