Senior Crisis Services Program Manager

Compassconnections; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual Influenza vaccination requirement

Opportunity to make a difference

Job summary

Compassconnections is seeking a Program Administrator for the San Antonio, TX contact center. The successful candidate will be responsible for overseeing case management, ensuring compliance with regulations, and providing staff training and support.

The role requires a graduate degree in a relevant field and significant experience in supervisory and crisis management. Candidates must demonstrate strong communication skills and the ability to work collaboratively in a fast-paced environment.

Qualifications

• Minimum 5 years of progressive employment experience in relevant fields.
• Preferred licensure in relevant field.
• Experience in crisis response and hotline or victim services programs.

Responsibilities

• Meet federal and state regulatory guidelines.
• Train, monitor, and coach staff.
• Provide case guidance for direct reports.

Skills

Supervisory skills

Crisis intervention

Communication

Multidisciplinary teamwork

Education

Graduate degree in social work, psychology, criminal justice, sociology, or related field

Job description

Compassconnections is seeking a Program Administrator for the San Antonio, TX contact center. The successful candidate will be responsible for overseeing case management, ensuring compliance with regulations, and providing staff training and support.

The role requires a graduate degree in a relevant field and significant experience in supervisory and crisis management. Candidates must demonstrate strong communication skills and the ability to work collaboratively in a fast-paced environment.