Senior Crisis Services Program Lead - Telework Eligible

Texas Health and Human Services; Austin (TX); Hybrid; USD 57,000 - 93,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off benefits

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a Senior Program Advisor - Crisis Services in Austin to lead complex, cross-program initiatives across the Crisis Services Unit. The role emphasizes project management, data governance, and policy alignment to strengthen access, utilization, and continuity of crisis services.

You will work under minimal supervision with leadership guidance, providing analytics, executive briefings, and reports to inform decisions and support strategic

Qualifications

• Knowledge of behavioral health policy and crisis services guidance.
• Experience with data governance, performance measurement, and program evaluation concepts.

Responsibilities

• Leads senior-level project management and cross-program coordination for Crisis Services initiatives.
• Establishes data governance structures and coordinates with IT, QA, and program staff to define data requirements and reporting expectations.
• Supports policy alignment, program oversight, and system improvement across the Crisis Services continuum.
• Coordinates executive communications, briefings, and responses to internal and external requests.
• Represents the Crisis Services Unit in cross-functional and external forums.

Job description

Texas Health and Human Services Commission (HHSC) is seeking a Senior Program Advisor - Crisis Services in Austin to lead complex, cross-program initiatives across the Crisis Services Unit. The role emphasizes project management, data governance, and policy alignment to strengthen access, utilization, and continuity of crisis services.

You will work under minimal supervision with leadership guidance, providing analytics, executive briefings, and reports to inform decisions and support strategic