Senior Credit Analyst

Circana; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Circana is seeking a Collections Order-to-Cash professional to manage a portfolio of customer accounts, drive timely collections, and reduce outstanding receivables. You will collaborate with Sales, Billing, and Finance to resolve disputes and optimize cash flow.

This remote US-based role requires 1–3 years in collections or Order-to-Cash, a Finance/Accounting background, and strong Excel/ERP skills. You’ll monitor aging, report performance metrics, and contribute to continuous improvement

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business.
• 1–3 years in collections, accounts receivable, or Order-to-Cash.
• Strong invoicing, cash application, and collections knowledge.
• Experience in a global environment preferred.

Responsibilities

• Manage end-to-end collections activities for an assigned portfolio.
• Proactively follow up on past-due invoices via phone, email, and outreach.
• Monitor aging reports and prioritize based on risk.
• Partner with Sales, Billing, and Finance to resolve disputes.
• Track and report collections performance metrics.
• Identify high-risk accounts and escalate issues.
• Document collection activities and account status in systems.
• Support continuous improvement across the OTC lifecycle.

Skills

Communication

Analytical Skills

Problem-solving

Multitasking

Time Management

Education

Bachelor’s degree in Finance, Accounting, Business

Tools

Microsoft Excel

ERP Systems (Dynamics, NetSuite)

Job description

Let's be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

Let's be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

Role Overview

This position sits within the Collections Order-to-Cash (OTC) team and focuses on managing a portfolio of accounts to drive timely collections and reduce outstanding receivables. The key objective is to optimize cash flow, minimize risk, and support effective resolution of billing and payment issues in partnership with cross-functional stakeholders.

Job Responsibilities

• Manage end-to-end collections activities for an assigned portfolio of customer accounts
• Proactively follow up on past-due invoices through phone, email, and customer outreach
• Monitor aging reports and prioritize collections efforts based on risk and materiality
• Partner with Sales, Billing, and Finance to resolve disputes and remove payment barriers
• Track and report on collections performance metrics including aging, cash collections, and disputes
• Identify high-risk accounts and elevate issues as appropriate
• Ensure accurate documentation of collection activities and account status in systems
• Support continuous improvement initiatives across the OTC lifecycle

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or commensurate experience for the role.
• 1-3 years of experience in collections, accounts receivable, or Order-to-Cash
• Strong working knowledge of invoicing, cash application, and collections processes
• Proficiency in Microsoft Excel and ERP systems (e.g., Dynamics, NetSuite)
• Strong communication, analytical, and problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Experience working in a global environment (preferred)

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote, US

Compensation

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $85,000 - $95,000 USD.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Background Check & Privacy

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

AI Screening

This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

Job Status

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.