Remote Senior Real Estate Loan Servicing Lead

KeyBank; Brooklyn (OH); Hybrid; USD 71,000 - 125,000; Full time

Job summary

KeyBank in Brooklyn, OH seeks a Senior Servicing Officer to manage pre- and post-closing services for complex commercial real estate loan portfolios within the Real Estate Institutional Capital Group. You will oversee documentation reviews and data integrity.

The role offers remote options for non-local candidates and a hybrid schedule (2+ days in office) for nearby applicants, with exposure to revolver, term and bridge loan structures and leadership opportunities.

Qualifications

• Bachelor's Degree or equivalent experience (preferred).
• 5+ years of related experience, with 2+ years in a Lead Service Officer role (banking/financial services preferred).
• Strong understanding of commercial lending concepts and loan documentation.

Responsibilities

• Manage pre- and post-closing services for complex loan structures.
• Identify and resolve risk/exceptions, escalate as needed.
• Maintain expert understanding of systems and data integrity.
• Collaborate with stakeholders to drive loan processes.
• Lead projects and mentoring of team members.

Skills

Commercial lending

Loan documentation

Risk management

Data integrity

Communication

Project leadership

Microsoft Excel

Client service

Time management

Team mentoring

Education

Bachelor's Degree or equivalent experience

Tools

LoanIQ

Salesforce

LaserPro

DocuSign

BOS

Job description

KeyBank in Brooklyn, OH seeks a Senior Servicing Officer to manage pre- and post-closing services for complex commercial real estate loan portfolios within the Real Estate Institutional Capital Group. You will oversee documentation reviews and data integrity.

The role offers remote options for non-local candidates and a hybrid schedule (2+ days in office) for nearby applicants, with exposure to revolver, term and bridge loan structures and leadership opportunities.