Senior CPQ & Revenue Cloud Analyst

Allscripts

United States

On-site

USD 102,000 - 142,000

Full time

4 days ago

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Job summary

Veradigm seeks a Senior Expert Business Analyst to lead analysis for enterprise business systems with Salesforce at the core. The role shapes requirements, governs standards, and guides large, cross-functional initiatives across Salesforce, Zuora, Kantata, Gainsight, Marketing Cloud, and Boomi integrations.

You will mentor analysts, collaborate with Product Managers, architects and engineers, and drive backlog readiness from problem framing to go-live.

Qualifications

Bachelor’s degree or equivalent experience in business or information systems.
8+ years of enterprise business applications BA experience.
5+ years hands-on BA on Salesforce (Sales Cloud, Service Cloud, CPQ).
Track record leading analysis for large, cross-functional, multi-system initiatives.
Experience defining or improving business analysis standards and practices across a team.
Experience mentoring or coaching other Business Analysts.
Strong understanding of integration concepts, data mapping and system dependencies.
Deep experience in Agile Scrum environments, including writing user stories and acceptance criteria.
Hands-on experience with Jira and Confluence.
Advanced process mapping skills (e.g., BPMN, swimlane diagrams, Visio, Lucidchart).
Proven ability to influence executives and senior stakeholders without direct authority.
Excellent written and verbal communication skills.

Responsibilities

Lead analysis for complex, multi-system initiatives such as quote-to-cash, professional services delivery and customer lifecycle, from problem framing through go-live.
Frame unclear business problems, evaluate solution options and tradeoffs, and recommend a path forward to business and technology leaders.
Own the end-to-end view of cross-system processes and data flows, including system dependencies, data ownership and integration impacts across Salesforce, Zuora, Kantata, Gainsight and Boomi.
Define and maintain the business analysis practice: requirements standards, templates, definition of ready and documentation conventions in Jira and Confluence.
Mentor and coach Business Analysts. Review their work, raise the quality of user stories and acceptance criteria, and help them grow.
Partner with Product Managers, architects and engineering leads to shape roadmaps, break initiatives into epics and stories, and sequence delivery.
Facilitate senior stakeholder sessions across Sales, Finance, Professional Services, Customer Success and Marketing, including resolving conflicting requirements across teams.
Make sure intake, prioritization and backlog readiness work across the portfolio, not only within a single team.
Bring data, business impact and risk to prioritization decisions, and push back on requests that are incomplete, conflicting or low value.
Identify recurring process gaps and system issues across the portfolio, and propose improvements that reduce manual work and technical debt.
Lead the analysis side of UAT, release readiness and change management for major releases.