Senior Corporate Applications Analyst (11838,Grade 28)

The Maryland-National Capital Park & Planning Commission; Riverdale Park (MD); On-site; USD 75,000 - 105,000; Full time

Job summary

Join a leading organization as a Senior Corporate Applications Analyst, where you will enhance payroll and absence management processes using your expertise in ERP systems. You will play a pivotal role in data analysis, stakeholder collaboration, and ensuring compliance, contributing to strategic decision-making and operational efficiency.

Benefits

Engaging work environment

Opportunities for professional growth

Diversity, equity, and inclusion initiatives

Qualifications

• Experience with functional software applications, especially ERP systems.
• Four years' experience in business analysis or related experience.
• Proficient in requirement gathering and process improvement.

Responsibilities

• Manage payroll and absence management processes efficiently.
• Provide support for ERP finance system and troubleshoot issues.
• Document system changes and ensure compliance with policies.

Skills

Data Analysis

Technical Troubleshooting

Stakeholder Collaboration

Education

Bachelor’s Degree in Business Management, Computer Science, Information Systems or related field

Job description

THIS IS A RE-ADVERTISEMENT. PREVIOUS APPLICANTS NEED NOT RE-APPLY.

Join our team as a Senior Corporate Applications Analyst in the Corporate Finance Department, ERP Business Operations Group. In this role, you will play a key part in ensuring the efficiency and effectiveness of our payroll and absence management processes, as well as providing functional and technical support for our ERP finance system. This position is critical in managing system configurations, data analysis, and technical troubleshooting to support our business operations.

1. Requirements Gathering & Process Improvement

• Identify and document business needs, functional requirements, and system enhancements for payroll and absence management processes.
• Conduct business process analysis to identify areas for improvement and increased efficiency.
• Collaborate with stakeholders to ensure system configurations meet business needs.

2. Data Analysis & Reporting

• Analyze payroll and absence management data to identify trends, inconsistencies, and areas for optimization.
• Develop and maintain scheduled and ad-hoc reports for payroll staff and leadership.
• Utilize Business Intelligence tools to generate insights that support decision-making.

3. System Configuration & Change Management

• Serve as the technical lead for payroll and absence management system upgrades and projects.
• Ensure compliance with Change Control procedures for system modifications.
• Participate in system testing for new features, patches, and updates, ensuring minimal disruption to business processes.
• Document system changes, configurations, and best practices for future reference.

4. Technical Troubleshooting & Issue Resolution

• Diagnose, analyze, and recommend solutions for data integrity issues, system errors, and process inefficiencies related to payroll and absence management.
• Open, track, and follow up on support tickets with Lawson Extreme, working closely with vendors and internal IT teams until resolution.
• Maintain a knowledge base of solutions, updates, and patches applied to payroll and absence management modules.

5. Stakeholder Collaboration & Training

• Act as a liaison between payroll operations, IT teams, and ERP developers, ensuring business requirements align with technical solutions.
• Provide system support to payroll and absence management teams, addressing user inquiries and technical challenges.
• Develop training materials and deliver end-user training on ERP system updates, reporting tools, and best practices.

6. Compliance & Documentation

• Ensure compliance with payroll policies, absence management regulations, and enterprise system protocols.
• Maintain accurate documentation of system configurations, issue logs, and resolutions for audit and reference purposes.
• Assist in preparing for internal and external audits related to payroll and absence management systems.

7. ERP Finance System Support

• Provide functional and technical support for the ERP finance system.
• Collaborate with finance teams to ensure system configurations meet financial reporting and operational needs.
• Troubleshoot and resolve issues related to the ERP finance system, ensuring minimal disruption to financial processes.

Working Conditions:

• Works in an office setting.
• Work is primarily sedentary and requires light physical effort.
• Work must be performed accurately and may require occasional overtime, after hours, weekend, or on-call work.
• May be subject to various job demands such as high volume of work and tight deadlines.

Why Join Us:

• Engage in critical decision-making and strategic planning for our business processes.
• Build partnerships with various departments and external stakeholders.
• Foster high standards of ethics, integrity, and transparency.
• Stay informed of emerging technologies and modern business practices.

Application:
Apply now to be part of our team and drive innovation and efficiency across our business processes. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position.

1. Bachelor’s Degree in Business Management, Computer Science, Information Systems or any related field.
2. Four (4) years of progressively responsible experience in business analysis or related experience that includes experience with functional software applications (e.g., enterprise financial, supply change management system, human resources information system), which includes configuration maintenance, troubleshooting training and end-user support
3. An equivalent combination of education and experience may be substituted, which together total eight (8) years.

Classification Specification Senior Corporate Applications Analyst

May be subject to medical, drug and alcohol testing.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or (Maryland Relay 7-1-1)

M-NCPPC will make all efforts to reasonably accommodate you.