Senior Coordinator, Account Operations

Wasserman-Media-Group-LLC; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

THE·TEAM is seeking a Senior Coordinator, Account Operations to support regional grocery store client activations from concept through onsite execution. You will assist with transportation, scheduling, asset prep and production coordination, collaborating with brand and internal teams.

Ideal candidates bring 2+ years in event production, knowledge of AVL equipment, and strong communication. Travel up to 25% is required as duties expand across events and tours.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• 2+ years of event production or event management experience.
• General knowledge of AVL production equipment and ability to communicate basic technical production with internal team and clients.
• Strong communication, relationship management and organizational skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Support client activations from concept development through onsite execution.
• Coordinate with brand/Creative teams on event delivery and vendor installation needs.
• Assist in determining staffing needs and create schedules and layouts for projects.
• Prepare activation materials and coordinate with Logistics and Operations for transportation.
• Support Project Managers with renderings, fabrication and signage needs, including measurements and build specs.
• Manage asset inventory and coordinate storage areas and transportation.
• Provide on-site event management and direct on-site staff to ensure successful activations.

Skills

Event production

Project coordination

Communication

Microsoft Office

Education

Bachelor’s Degree or equivalent

Tools

AVL production equipment

Job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .Job Overview:LIVE·TEAM is searching for a creative, organized, and experienced Senior Coordinator, Account Operations to join our team of event professionals. This role will support the delivery of best-in-class experiences for our regional grocery store client.The Senior Coordinator is responsible for the maintenance and inventory of client assets and premiums. This includes receiving and shipping materials, making deliveries and pickups, supporting event scheduling, and preparing, pulling, and loading assets for events. This role will also assist with event planning and production and attend events alongside the brand team and client.The successful candidate will develop a thorough understanding of each project and help ensure activations are executed efficiently while providing thoughtful recommendations, solutions, and feedback to internal teams, vendors, and client.This position will require up to 25% travel.What You’ll Do:Work with the brand team to support client activations from concept development through onsite executionParticipate in client and internal meetings to understand each project’s objectives, scope, deliverables, and support technical, operational, creative, and logistical requirementsCoordinate with the Creative team on all incoming event delivery and vendor installation needsAssist in determining staffing needs for upcoming eventsCreate lists, schedules and layouts for internal needs for projectsPrepare activation materials and partner with the Logistics and Operations teams to prep for transportationSupport Project Managers and the internal Creative team with event renderings and fabrication and signage needs, including providing measurements and build specifications, and other necessary informationEnsure Flex orders are created and partner with the internal Technical team to provide audio, video, lighting, and other technical needs for each eventSupport the management of asset inventory by tracking assets and reporting repair needs, shortages, damage, and other issuesMaintain and organize client storage areas, including warehouse bays and storage trailers, while ensuring inventory records remain accurateHelp maintain client transportation vehicles, ensuring they are clean, organized, and in working orderAssist with the shipping and receiving of client premiums, event materials, and other items as neededTravel as needed to collect items from the client’s corporate headquartersAssist with loading and unloading assigned event vehiclesSupport the operational management of assigned events and toursOn-Site Event ManagementProvide on-site management support for assigned eventsDirect and delegate responsibilities to on-site staff to support the successful execution of event activationsAssist with the setup and teardown of event activationsHelp oversee event staff during loading and unloading to ensure safe loading proceduresOther duties as assignedWhat We’re Looking For:Bachelor’s Degree or equivalent experience required2+ years of event production or event management requiredGeneral knowledge of AVL production equipment, with the ability to understand and communicate basic technical production with internal team and clientsSelf-motivated and proactive, with the ability to take initiative and quickly adapt in a fast-paced environment while maintaining a positive, solutions-oriented attitudeStrong communication, critical and creative thinking, and relationship management skillsAbility to build and maintain effective working relationships with clients, vendors, project managers, and internal teamsExcellent organizational skills and a strong understanding of project management principles including project planning, monitoring, and executionAdvanced knowledge of Microsoft Office SuiteAbility to lift up to 50 lbs and occasionally lift and/or move objects that weigh more than 100 pounds with assistanceExperience with Flex is a plusTHE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.