Senior Cooler Operations Manager

Creamland Dairy; Albuquerque (NM); On-site; USD 98,000 - 105,000; Full time

Job summary

Creamland Dairy in Albuquerque, NM, seeks a operations leader to direct warehouse and cooler supervisors and staff, ensuring on-time load-out and accurate inventory. You will bridge plant management with sales, distribution, and customer service to keep product levels aligned with demand.

The role emphasizes safety, quality, housekeeping, cost control, and effective cross-functional collaboration. You will manage daily activities, supervise hiring/discipline, and guide teams through change while

Qualifications

• Undergraduate degree in business administration, supply chain and logistics, or related field.
• 5 to 8 years in warehouse, cooler, distribution, or logistics with supervisory experience.
• Certification and/or license may be required during course of employment.

Responsibilities

• Plan, direct, and coordinate department activities in an organized, safe, and sanitary work environment that complies with the company’s policies, OSHA and government regulations.
• Coordinate the load out schedule with in-house distribution and outside contractors to ensure the timely and accurate load out and receiving of all products.
• Coordinate shipping and receiving activities with all other departments to maximize the overall efficiency of the operation and minimize customer service issues.
• Ensure proper procedures are in place and being followed for production efficiency, quality of product, employee safety, and state and federal guidelines.
• Monitor, on a daily basis, the inventory and codes of all products in the cooler to ensure proper rotation and traceability of all items. Prepare warehouse and associated storage systems for physical inventories.
• Ensure all transactions are recorded timely and accurately to reflect a correct inventory position at any time. These include shipments, donations, product loss and damage.
• Ensure full compliance with all quality assurance standards, especially good housekeeping and overall cleanliness of products and work areas.
• Collaborate in a cross-functional manner as a change agent with all departments within the division or company.
• Actively promote and effectively communicate company values, safety policies, loss control targets, and quality assurance standards to department
• Is responsible for expense management and control, including cooler dump, labor and overhead costs utilizing approved methods
• Manage issues and serve as an escalation point to resolve complex or new issues; remove barriers to employee and workplace success
• Effectively lead union and/or non-union employees to promote positive and productive working relationships. Understand and effectively apply work rules, union contract provisions if applicable, and employment policies
• Provide for the management of assigned employees in daily operations, ensuring effective selection, retention, feedback, disciplinary action, and performance management. Work with Human Resources and plant management to resolve employee grievances. Participate in collective bargaining agreement or other contract related activities and discussions as requested. Actively communicate with employees through shift meetings and informal methods
• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs
• Proactively look for ways to increase operational efficiency and contain costs. Identify and implement best practices in establishing SOP’s, managing labor, and maintaining applicable certifications. Think creatively and abstractly to develop alternative possibilities to drive improvement
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Skills

Leadership

Supervisory experience

Inventory control

Cross-functional teamwork

Communication skills

Safety compliance

Budgeting knowledge

Education

Bachelors in business/logistics

Tools

Microsoft Office

Job description

Creamland Dairy in Albuquerque, NM, seeks a operations leader to direct warehouse and cooler supervisors and staff, ensuring on-time load-out and accurate inventory. You will bridge plant management with sales, distribution, and customer service to keep product levels aligned with demand.

The role emphasizes safety, quality, housekeeping, cost control, and effective cross-functional collaboration. You will manage daily activities, supervise hiring/discipline, and guide teams through change while