Senior Contract Manager

Q2 India; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Health & Wellness Benefits

Career Development Programs

Job summary

Q2 is seeking a Senior Contract Manager to join its Legal team in a fast‑growing environment. You will review, draft, and negotiate complex SaaS, licensing, and service agreements with customers and partners.

You will partner with business units, address regulatory considerations, and coach sales teams on best practices in commercial transactions. Fluency in English and integrity are essential.

Qualifications

• Bachelor’s degree and 8+ years of contract management or commercial transactions.
• In-house legal experience preferred with SaaS subscriptions and licensing.
• Excellent negotiation, drafting, and communication skills.

Responsibilities

• Review, redline, draft, and negotiate customer agreements for SaaS and related services.
• Identify risks, propose practical solutions, and protect company interests.
• Collaborate with IT, security, finance, and compliance to align terms.
• Advise executives and sales on subscription and licensing issues.
• Support training and coaching of sales teams on contracts and compliance.
• Ensure security, availability, confidentiality, and privacy controls are followed.

Skills

Negotiation

Contract drafting

SaaS agreements

Regulatory compliance

Financial acumen

Stakeholder collaboration

English communication

Education

Bachelor's degree

Tools

MS Word

Contract management systems

Job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

SUMMARY

As a Senior Contract Manager at Q2, you will play a key role in a fast-paced, high-growth company, putting your strong negotiation skills to work every day. You will primarily be responsible for reviewing, redlining, drafting, and negotiating contracts for the Q2 sales team as well as interacting directly with customers and prospects daily. You will report to the Senior Director of Contract Operations, joining a welcoming and collaborative Legal Team. With your strong communication skills and top-notch work ethic, you will be a key part of the team.

RESPONSIBILITIES

• Review proposed transactions with prospective and existing customer financial institutions, identify contract risks and restrictions, and recommend creative, practical solutions that address customer concerns while protecting Q2’s interests.
• Draft, review, and negotiate a broad range of customer agreements, including SaaS subscription, software licensing, support services, consulting services, and nondisclosure agreements.
• Partner with various groups within Q2 to understand key IT, security, IP, compliance, and finance requirements, and ensure commercial contract terms comply with corporate directives, policies, and procedures.
• Interact with Chief Compliance Officer to keep abreast of applicable laws, regulations and industry guidance that impact operations and subscription and license agreements.
• Collaborate and partner effectively with the business, including providing advice and counsel to executives and sales professionals on issues related to subscription and licensing transactions.
• Support day-to-day sales activities, including training and coaching sales professionals and coordinating with other groups within the Q2 Legal Department on compliance matters.
• Assist with legal department projects as assigned.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

EXPERIENCE AND KNOWLEDGE

Typically requires a bachelor’s degree and a minimum of 8 years of related contract management or commercial transactional experience; or an advanced degree with 6+ years of experience; or equivalent related work experience. In-house legal experience is preferred. High volume commercial transactions experience with a SaaS company of similar size and scale to Q2, including experience with subscription and licensing sales agreements. An excellent negotiator with strong influencing skills experienced at drafting commercial contracts. Demonstrated capability in creating and negotiating complex transactions in addition to typical sales agreements. Ability to juggle multiple priorities in a fast-paced environment while staying focused on the task at hand. A practical, proactive problem-solver with strong business acumen who stays confident, mature, and calm under pressure. Excellent written and oral communication skills, interpersonal skills, and leadership skills. Must be able to work effectively both independently and with a team with the highest degree of personal and professional integrity and ethics. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.

Mission

Q2’s mission is to build strong and diverse communities by strengthening their financial institutions. That mission shapes the technology we build, how we serve our customers, and how we show up for each other.

Vision

We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities. More than 20 years later, that belief still drives us. Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow. Across every department and region, Q2 team members bring creativity, collaboration, and purpose to building technology that makes banking stronger, easier, and more human.

Culture & Values

Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities. We take our mission seriously. We also have fun doing it. Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve. We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than 20 years to this next chapter of innovation.