Software Engineer - Automation

Q2 India; Austin (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work opportunities

Flexible time off

Career development & mentoring

Health insurance benefits

Volunteer programs

Job summary

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.

Our mission is simple: build strong and diverse communities through innovative financial technology and we do that by empowering our people to help create success for our customers. At the Principal level, you own the leverage for the whole org: you decide what should exist, and you build it.

Qualifications

• Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
• Strong proficiency in backend and scripting languages (C#, Go, Python)
• Experience building and consuming APIs at scale
• Knowledge of containerized applications and cloud-native environments
• Advanced experience with Grafana, Splunk, and telemetry pipelines
• Familiarity with public cloud platforms (AWS, GCP, Azure)
• Experience designing self-service tools for observability data access
• Strong troubleshooting skills across OS, app, and network layers
• Knowledge of Microsoft Internet Information Services and/or NGINX websites
• Knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS

Responsibilities

• Decide what should exist. Find the highest-leverage problem no one has scoped yet, frame it so engineers and executives both get it, and set the technical direction the team aligns to.
• Build it end to end. Whiteboard, prototype, architecture, production - you take ambiguous problems to something operable, and you can still go deep in code when it matters.
• Build with AI as a first-class tool. Extend our in-house, cloud-hosted AI platform and use it to make previously impractical problems tractable.
• Replace bottlenecks, don’t optimize them. Re-architect risky pathways into secure, self-service tools with guardrails and audit built in.
• Multiply the org. Create platforms, patterns, and standards others build on; hand off well-scoped pieces; grow a bench of builders; keep the quality bar high.
• Make the work legible. Socialize designs with senior leaders, defend architecture to principals and exec team, keep plans and outcomes visible.

Skills

C#

Go

Python

APIs at scale

Observability tooling

Containerized apps

Cloud-native

Grafana

Splunk

AWS

GCP

Azure

Linux troubleshooting

Education

Bachelor's degree in CS/IS or related

Advanced degree +3 years experience

Tools

Grafana

Splunk

AWS

GCP

Azure

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week-featuring learning, community service, and culture-building experiences, we create opportunities to connect, grow, and make an impact.

Why this role

Most engineering roles hand you a slice. A product owner sets the what, a manager sets the how, and you build your piece inside someone else’s sprint. This role starts one step earlier - before the problem even has a name. We don’t build the product our customers log into. We build the tools that make the whole company faster, and the systems that catch a problem before a customer ever feels it. When what we build works, everyone ships and resolves faster. When it doesn’t, everyone feels it. At the Principal level, you own that leverage for the whole org: you decide what should exist, and you build it. Here is how the work actually starts. Sometimes a friction point lands overnight and someone has to own it end to end by morning. More often, nobody has named the problem yet - and you are the one who sees it, frames it so the rest of us understand it, and sets the direction we build toward. You dig into an ambiguous system until you understand it better than the people living inside it, then you reach for code, AI, and systems to remove or replace the bottleneck - not to optimize around it. What you ship did not exist before, scales across the company, and becomes something other engineers build on. This is blue-water work. There is frequently no tool to configure, no vendor to call, and no best practice to copy - the thing does not exist yet, and your job is to invent it, then make it something the org can run without you. If your best year would be spent tuning one system a few percent faster, you will be bored here. If you’d rather build the thing that goes to Mars - and you’ve already been the person whose designs your org couldn’t ship fast enough - keep reading.

What you’ll do

Decide what should exist. Find the highest-leverage problem no one has scoped yet, frame it so engineers and executives both get it, and set the technical direction the team aligns to. Build it end to end. Whiteboard, prototype, architecture, production - you take ambiguous problems (sometimes the overnight fire-drill) all the way to something operable, and you can still go deep in code when it matters. Build with AI as a first-class tool. Extend our in-house, cloud-hosted agentic AI platform - including self-hosted models that already resolve a meaningful share of alerts with no human in the loop - and use it to make previously impractical problems tractable. Replace bottlenecks, don’t optimize them. Re-architect the risky, manual pathways people fight today into secure, self-service tools with the right guardrails and audit built in. Multiply the org. Create the platforms, patterns, and standards other engineers build on; decompose big problems and hand off well-scoped pieces; grow a bench of builders and hold the quality bar on work you didn’t write - so you’re free to go work the next hard thing. Make the work legible. Socialize designs with senior leaders, defend an architecture to a room of principals and to the exec team in the same afternoon, and keep plans and outcomes visible as you go - real influence, not death by process. Own what you ship. Including light, event-driven on-call for the things you build - not a rotation for systems you didn’t.

What we’re looking for

Experience and Knowledge

• Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
• Strong proficiency in backend and scripting languages (C#, Go, Python)
• Experience building and consuming APIs at scale
• Knowledge of containerized applications and cloud-native environments
• Advanced experience with Grafana, Splunk, and telemetry pipelines
• Familiarity with public cloud platforms (AWS, GCP, Azure)
• Experience designing self-service tools for observability data access
• Strong troubleshooting skills across OS, app, and network layers
• Knowledge of Microsoft Internet Information Services and/or NGINX websites
• Knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

Community Volunteering & Company Philanthropy Programs

Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer.

Our Culture & Commitment

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.

And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being.

Click here to find out more about the benefits we offer.

Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more).

We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.

Mission

Q2’s mission is to build strong and diverse communities by strengthening their financial institutions.

That mission shapes the technology we build, how we serve our customers, and how we show up for each other.

Vision

We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities. More than 20 years later, that belief still drives us. Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow.

Culture & Values

Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities. We take our mission seriously. We also have fun doing it. Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve. We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than