Senior Continuous Improvement Specialist

Munson Healthcare; Traverse City (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Munson Healthcare, northern Michigan’s largest healthcare system, is seeking a Senior Continuous Improvement Specialist to lead or facilitate system-wide process improvement initiatives. The role requires project leadership, data analytics, and mastery of Lean and related tools to drive transformation.

You will work with leaders across departments to implement changes, develop training and coaching programs, and measure impact on patient care and operations.

Qualifications

• Bachelor’s degree required in a relevant field (Industrial Engineering, Operations Management, Business, Nursing, or healthcare).
• 3+ years of experience including project leadership with measurable results.
• Expertise with Lean and performance improvement tools.
• Strong organizational, analytical, presentation and project management skills.
• Excellent interpersonal communication across all levels of the organization.
• Ability to evaluate defects objectively and discuss data-driven decisions.

Responsibilities

• Lead or facilitate process improvement activities, initiatives and events throughout the healthcare system.
• Apply Lean for Healthcare and other methodologies to achieve sustained improvements.
• Coach and mentor teams; partner with leaders as a change agent to drive transformation.

Skills

Project management

Data analytics

A3 thinking

Value stream analysis

Workflow assessments

Lean

Education

Bachelor’s degree in Industrial Engineering, Operations Management, Business, Nursing, or healthcare

Tools

Microsoft Office

Job description

• Full-time
• Shift: Day Shift
• Status: Full Time

Company Description

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow:

• Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

Thrive:

• Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

Be Well:

• Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

Be Heard:

• Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day inthe Life

The Sr. Continuous Improvement Specialist draws upon the deep knowledge and experience of Lean for Healthcare and other improvement methodologies in accomplishing assignments. The Senior Continuous Improvement Specialist engages in a leadership role to lead or facilitate process improvement activities, initiatives and events throughout the healthcare system. They have demonstrated ability in Project Management, project planning and implementation, facilitation, data collection and analytics, A3 Thinking, Value Stream Analysis, Workflow Assessments, and the use of Lean and other improvement tools. The Sr. Continuous Improvement Specialist understands the Munson Alignment Framework and Operating System. Much of the work is self-directed and varies in both subject matter and team composition. They can work with individuals or teams and oftentimes serve as trainer, coach or mentor and may direct the work of others.

Qualifications

What’s Required

A Bachelor’s degree in Industrial Engineering, Operations Management, Business, Nursing, or other professional healthcare discipline from an accredited college or university is required.

Three or more years of experience including project leadership experience is required with a demonstrated record of achieving and sustaining favorable results.

Demonstrated expertise using a wide range of performance improvement tools and methodologies, including Lean, is required.

Must have excellent organizational, analytical, presentation and project management skills.

Must have strong interpersonal skills, and be able to communicate and interact effectively with employees from all areas of the organization.

Must have the ability to evaluate and discuss defects and errors in an objective and non-threatening manner.

Demonstrated ability using complex data for decision-making is required. Demonstrated proficiency with Microsoft Office products and desktop software is required.

Must have strong written, oral, visual and presentation skills to articulate the philosophy of Continuous Improvement as well as on-going project status information.

Experience providing education/training and coaching in the use of performance improvement tools and techniques required.

Will work with leaders as a change agent to drive transformation and assist with change management.

Preferred Requirements

Clinical experience in nursing, medicine, pharmacy or allied health profession is valued.

Lean for Healthcare or Lean Six Sigma certification or comparable experience preferred.

Familiarity with Clinical EHRs is beneficial.

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.