Senior Content Writer, Research & Insights San Francisco

Hercules; San Francisco (CA); Hybrid; USD 100,000 - 250,000; Full time

Benefits offered by this job

Unlimited AI token budget

Take what you need vacation policy

Healthcare, vision, and dental

Daily lunches, dinners and snacks in:?

Job summary

Hercules in San Francisco is seeking a senior or staff level Content Writer to deep dive into customer stories and deliver data-driven research and insights.

You will produce hundreds of customer case studies and research-driven blog posts, leveraging interviewing, analytics, and AI to tell clear, compelling stories that drive product understanding and revenue.

Qualifications

• Portfolio of long-form published work required.
• Extensive experience interviewing customers to extract deep insights.
• Ability to independently craft meaningful research questions and stories.
• Strong data interpretation and the ability to present findings with clear visuals.

Responsibilities

• Write hundreds of customer case studies and demonstrate value created for clients.
• Produce research-driven blog posts, reports, and deep-dives on industry trends.

Skills

Exceptional writing

Customer interviewing

Original research

Analytical rigor

Business understanding

AI-native

SEO

Job description

What are we looking for?

Hercules is looking for a senior or staff level Content Writer to deep dive into our customers and share data driven research and insights. Research & Insights

What will you do?

You will write the following

• Customer case studies. Write 100s of case studies about customers and the value Hercules Hercules has created for them. See hercules.app/customers for examples

• Research-driven blog posts. Write detailed, research-driven blog posts, reports, and deep dives about trends we see across our customers. See Carta Data Desk, Openrouter Insights, or Ramp Economics Lab for examples

What skills do we expect you to have?

We expect candidates to be incredibly strong across all of the following areas:

• Exceptional writing. You are able to turn complex information into clear, compelling stories. Your writing is terse, simple, specific, and useful.

  • Note: We explicitly require a portfolio of long-form published work to

• Customer interviewing. You are able to conduct extensive interviews with a variety of customers. You can dive deep on unexpected information and uncover the details that make a case study convincing

• Original research and editorial judgment. You are able to independently come up with interesting research questions and stories.

• Analytical ability and rigor. You are comfortable working with data, spotting patterns, and presenting findings through clear charts and explanations. You verify your numbers and challenge assumptions!

• Business and software understanding. You quickly understand how different businesses operate and how software affects their revenue, costs, and day-to-day work.

• AI-native. You use AI extensively to 10x your output speed and quality

• SEO. You understand search intent, internal linking, and other SEO best practices.

What are Hercules’ operating principles?

Hercules’ operating principles guide how we make decisions every day. We take them very seriously. Most of the principles can be learned on the job, however, we do specifically filter for the following principles in our hiring process:

1. We ship. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds up our learning and delights our customers.

2. We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.

3. We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done.

Is Hercules in-office or remote?

Hercules founding team works in-office in San Francisco (Kearny and Bush). We have a very strong preference for in office. We are open to remote for exceptional candidates who are willing to 1) work in US time zones and 2) travel to the office regularly.

What are Hercules’ benefits?

• Unlimited AI token budget

• Take what you need vacation policy

• Healthcare, vision, and dental

• Daily lunches, dinners and snacks in the office

• We guarantee you will do the best work of your career here

What’s the compensation?

$100k-$250k + equity (variable based on seniority, equity, and location)