Senior Content Designer

Gallup; San Francisco (CA); On-site; USD 122,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock ownership plan

Mass transit reimbursement

Family-building benefits

Employee assistance program

Job summary

Gallup is seeking a Senior Content Designer in San Francisco to shape how people experience our brand on the public website and digital products. You will translate research into intuitive content structures, sequencing and information design that guide users to insights and actions.

You'll collaborate with editorial strategists, product designers and researchers, building reusable patterns within Gallup's design system while maintaining our voice and usability across touchpoints.

Qualifications

• Five+ years of professional experience designing content across web, product or editorial contexts.
• Portfolio demonstrating ability to structure, sequence and communicate content across digital experiences.
• Professional proficiency with Figma.
• Experience using AI to enhance content design.
• On-site work at Gallup's San Francisco office at least three days per week.

Responsibilities

• Design the narrative flow, information architecture and visual structure of marketing pages using Gallup's design system.
• Shape in-product content experiences with thoughtful navigation and labels to help users achieve goals.
• Collaborate with cross-functional teams to translate complex research into clear experiences.
• Create reusable content patterns and design approaches for consistency across products and marketing.
• Use information design and data storytelling to help users understand insights and take action.
• Champion clarity and usability across customer touchpoints while upholding Gallup's voice.

Skills

Editorial judgment

Information architecture

Systems mindset

Analytical storytelling

Collaborative partnerships

Education

Bachelor's or master's degree in design, English, journalism, communications, human-computer interaction or related field

Tools

Figma

AI for content design

Job description

Design experiences that transform Gallup's research into stories people understand, trust and act on.

As a senior content designer at Gallup, you'll shape how people experience our brand across our public website and digital products. Working alongside content strategists, product designers and researchers, you'll translate complex research into intuitive digital experiences through thoughtful content structure, sequencing and information design. Your work will help people confidently navigate Gallup's marketing experiences and digital products, empowering them to understand insights that improve workplaces and lives around the world.

What You'll Do

• Design the narrative flow, information architecture and visual structure of marketing pages using Gallup's established design system and reusable components
• Shape in-product content experiences through thoughtful navigation, labels, wayfinding and interface content that help users confidently accomplish their goals
• Collaborate with content strategists, product managers, designers and researchers to translate complex research, analytics and scientific concepts into clear, accessible experiences
• Create reusable content patterns and design approaches that strengthen consistency across products and marketing experiences
• Use information design and data storytelling techniques to help users quickly understand insights and take meaningful action
• Champion clarity, consistency and usability across every customer touchpoint while balancing user needs with Gallup's voice and design standards

What Makes You Stand Out

• Editorial judgment: You instinctively know what information matters most, what to emphasize and how to simplify content to create the greatest impact.
• Information architecture: You naturally structure content and navigation so people always know where they are, what comes next and why it matters.
• Systems mindset: You create elegant experiences within established design systems while making every interaction feel intentional and intuitive.
• Analytical storytelling: You transform research-heavy, technical and data-rich information into experiences that are clear, compelling and easy to understand.
• Collaborative partnerships: You build trusted relationships across design, content strategy, product management and research, welcoming feedback and improving ideas together.

What You Need

• Bachelor's or master's degree in design, English, journalism, communications, human-computer interaction or a related field, or equivalent experience, required
• At least five years of professional experience designing content across web, product or editorial contexts required
• Portfolio demonstrating your ability to structure, sequence and communicate content across digital experiences required
• Professional proficiency with Figma required
• Experience using AI to enhance content design required
• Background in editorial design, brand publishing or product content design preferred
• A commitment to working on-site at Gallup's San Francisco office at least three days per week required
• Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family‑building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $122,000‑$160,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.

Equal Opportunity Employer

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy.