Senior Content Designer

Gallup; Omaha (NE); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Employee stock ownership plan

Family-building benefits

Employee assistance program

Job summary

Gallup seeks a Senior Content Designer to transform research into clear, trusted stories across our public website and digital products. You will shape content structure, sequencing and information design to help people understand insights and act on them.

Collaborating with content strategists, product designers and researchers, you will create reusable patterns, balance Gallup's voice with usability, and ensure on-site presence in our Omaha office.

Qualifications

• Bachelor's or master's degree in design, English, journalism, communications, HCI or related field, or equivalent experience.
• At least five years of professional experience designing content across web, product or editorial contexts.
• Portfolio demonstrating ability to structure, sequence and communicate content across digital experiences.
• Professional proficiency with Figma.
• Experience using AI to enhance content design.

Responsibilities

• Design the narrative flow, information architecture and visual structure of marketing pages using Gallup's design system and components.
• Shape in-product content experiences through navigation, labels and interface content to help users achieve goals.
• Collaborate with content strategists, product managers, designers and researchers to translate complex research into clear experiences.
• Create reusable content patterns and design approaches that ensure consistency across products and marketing.
• Use information design and data storytelling to help users understand insights and take action.
• Champion clarity, consistency and usability across customer touchpoints while balancing user needs with Gallup's voice.

Skills

Editorial judgment

Information architecture

Systems mindset

Analytical storytelling

Collaborative partnerships

Education

Bachelor's or master's degree in design/related field

Tools

Figma

Job description

Senior Content Designer

Design experiences that transform Gallup's research into stories people understand, trust and act on. As a senior content designer at Gallup, you'll shape how people experience our brand across our public website and digital products. Working alongside content strategists, product designers and researchers, you'll translate complex research into intuitive digital experiences through thoughtful content structure, sequencing and information design. Your work will help people confidently navigate Gallup's marketing experiences and digital products, empowering them to understand insights that improve workplaces and lives around the world.

What You'll Do

• Design the narrative flow, information architecture and visual structure of marketing pages using Gallup's established design system and reusable components
• Shape in-product content experiences through thoughtful navigation, labels, wayfinding and interface content that help users confidently accomplish their goals
• Collaborate with content strategists, product managers, designers and researchers to translate complex research, analytics and scientific concepts into clear, accessible experiences
• Create reusable content patterns and design approaches that strengthen consistency across products and marketing experiences
• Use information design and data storytelling techniques to help users quickly understand insights and take meaningful action
• Champion clarity, consistency and usability across every customer touchpoint while balancing user needs with Gallup's voice and design standards

What Makes You Stand Out

• Editorial judgment: You instinctively know what information matters most, what to emphasize and how to simplify content to create the greatest impact.
• Information architecture: You naturally structure content and navigation so people always know where they are, what comes next and why it matters.
• Systems mindset: You create elegant experiences within established design systems while making every interaction feel intentional and intuitive.
• Analytical storytelling: You transform research-heavy, technical and data-rich information into experiences that are clear, compelling and easy to understand.
• Collaborative partnerships: You build trusted relationships across design, content strategy, product management and research, welcoming feedback and improving ideas together.

What You Need

• Bachelor's or master's degree in design, English, journalism, communications, human-computer interaction or a related field, or equivalent experience, required
• At least five years of professional experience designing content across web, product or editorial contexts required
• Portfolio demonstrating your ability to structure, sequence and communicate content across digital experiences required
• Professional proficiency with Figma required
• Experience using AI to enhance content design required
• Background in editorial design, brand publishing or product content design preferred
• A commitment to working on-site at Gallup's Omaha office at least three days per week required
• Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

About Gallup

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $95,000-$125,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.