Senior Consumer Loan Specialist - Uncapped Bonus & Growth

Republic Finance; Springfield (MO); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO (Paid Time Off)

Holidays

401(k) with company match

Life Insurance

Disability insurance

Employee Assistance Program

Job summary

Republic Finance in Springfield, MO is hiring a Sr. Consumer Loan Specialist to originate consumer loans, process applications, and build strong customer relationships while helping the branch meet sales goals.

This role offers a competitive base salary of $36,000 plus an uncapped monthly bonus averaging $8,000 annually, plus comprehensive benefits including health, dental, vision, 401(k) with company match, PTO, holidays, life insurance, and disability coverage.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills
• Ability to work well independently, as well as a dedicated team member.
• Proficiency with Windows and Microsoft Office Suite
• Valid driver's license, reliable transportation, and auto insurance

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Sales

Customer service

Loan origin

Communication

Team player

Education

High school diploma

Tools

Windows

MS Office

Job description

Republic Finance in Springfield, MO is hiring a Sr. Consumer Loan Specialist to originate consumer loans, process applications, and build strong customer relationships while helping the branch meet sales goals.

This role offers a competitive base salary of $36,000 plus an uncapped monthly bonus averaging $8,000 annually, plus comprehensive benefits including health, dental, vision, 401(k) with company match, PTO, holidays, life insurance, and disability coverage.