Senior Consultant - Workforce & Workload Management (Clairvia)

Oracle Corporation; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Oracle Health is seeking a Sr. Consultant to join Clairvia Consulting, helping healthcare organizations optimize workforce management, staffing, scheduling, and clinical operations through the Clairvia Solution Suite.

You will work closely with clients to understand their operational challenges, design effective workflows, configure Clairvia solutions, and guide customers through successful adoption, ensuring measurable value and improved patient care outcomes.

Qualifications

• 5+ years of combined higher education and relevant professional experience.
• 1 year of experience in HCIT consulting, HCIT support, customer-facing healthcare technology, or healthcare solution implementation.

Responsibilities

• Lead discussions to understand current-state clinical and operational workflows and goals.
• Design future-state workflows and recommend Clairvia solutions to improve staffing and workload management.
• Guide customers through solution design, configuration, implementation, testing and adoption.
• Facilitate meetings with clinical, operational, technical, and executive stakeholders.

Job description

Oracle Health is seeking a Sr. Consultant to join our Clairvia Consulting team, helping healthcare organizations optimize workforce management, staffing, scheduling, and clinical operations through the Clairvia Solution Suite.

In this client-facing role, you will partner directly with healthcare organizations to understand their operational challenges, design effective workflows, configure and implement Clairvia solutions, and guide customers through successful adoption.

You will work at the intersection of healthcare operations, technology, and consulting, helping hospitals and healthcare organizations improve how they schedule, assign, and manage clinical staff while supporting better operational and patient-care outcomes.

This role is well suited for someone who understands healthcare operations or healthcare technology and enjoys solving complex problems, facilitating customer discussions, and leading clients through change.

Important Requirements

• Due to the requirements of the client contract you will support, U.S. citizenship is required.
• Travel of up to 80% is required, based on client and project needs, and may include international travel.

What You'll Do

As a Clairvia Consultant, you will serve as a trusted advisor to customers throughout the implementation and adoption lifecycle. You will:

• Lead customer discussions to understand current-state clinical and operational workflows, business requirements, and desired outcomes.
• Design future-state workflows and recommend Clairvia solutions that improve workforce and workload management.
• Guide customers through solution design, configuration, implementation, testing, and adoption.
• Facilitate meetings and workshops with clinical, operational, technical, and executive stakeholders.
• Coach customers on data collection, system-design requirements, workflow decisions, and implementation best practices.
• Analyze customer requirements and data to determine the optimal solution design and configuration.
• Configure and build Clairvia solutions as needed to support customer requirements.
• Identify, manage, escalated, and communicate project risks, issues, dependencies, and solution status.
• Partner with internal Oracle project teams to coordinate timelines, configuration requests, project updates, and implementation activities.
• Build strong customer relationships and navigate complex stakeholder situations to keep projects moving toward successful outcomes.
• Support customers through organizational and workflow changes to drive solution adoption and measurable value.
• Maintain clear project documentation and communicate effectively with customer and Oracle leadership.

Clairvia Solutions

You will develop expertise across the Clairvia Solution Suite, which helps healthcare organizations improve staffing, scheduling, caregiver assignments, workload management, and operational efficiency.

Solutions may include:

• Staff Manager
• Physician Scheduler
• Assignment Manager
• ShiftAlert
• Demand Manager
• Outcomes-Driven Acuity
• Patient Progress Manager

Internal Responsibilities

Basic Qualifications

• At least 5 years of combined higher education and relevant professional experience.
• At least 1 year of experience in one or more of the following:
  • Healthcare information technology (HCIT) consulting
  • HCIT support
  • Customer-facing healthcare technology
  • Healthcare solution implementation