Senior Consultant - Utilities CC&B, C2M, CCS Functional Designer

RIA Advisory; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Consultant with expertise in Customer Care & Billing and Revenue Management. This role involves leading end-to-end projects, conducting workshops, and collaborating with developers and testing teams to ensure high-quality outcomes. The ideal candidate will have strong knowledge of Oracle CC&B, MDM, and C2M/CCS, along with effective communication skills. Join a dynamic team dedicated to delivering innovative solutions across various sectors, including Utilities and Banking, and make a significant impact in optimizing client processes and maximizing ROI.

Qualifications

• 5-8 years of experience in Oracle CC&B and C2M/CCS.
• Ability to conduct workshops and gather requirements effectively.

Responsibilities

• Implement at least 2 complete CC&B/MDM/C2M/CCS projects.
• Create functional design documents for developers.

Skills

Oracle CC&B

C2M

MDM

Functional Design

Configuration Tools

Meter to Cash Flow

Communication Skills

Education

Bachelor's Degree

Tools

BO

MO

UI Map

Business Script

Service Script

BPA Script

Job description

Role: Senior Consultant CC&B, C2M, CCS Functional Designer

Experience: 5 to 8 Years

Qualification: Any relevant bachelor's degree

Location: Pune, Trivandrum, Remote working

Technical Know-How: Oracle CC&B (Customer Care & Billing) and C2M/CCS Job

Description:

• Experience implementing at least 2 complete CC&B/MDM/C2M/CCS end-to-end projects.
• Ability to conduct workshops on Oracle CC&B/C2M/MDM, including requirements gathering, process mapping, and design.
• Hands-on experience in creating detailed functional design documents for OUAF developers to produce quality code.
• Capability to work with OUAF developers and guide them in converting design documents into code.
• Experience collaborating with testing teams to develop test scenarios.
• Strong knowledge of Oracle Utilities, CC&B, MDM, and C2M/CCS, with the ability to derive configurations from business requirements.
• Experience with configuration tools such as BO, MO, UI Map, Business Script, Service Script, BPA Script.
• Expertise in any three modules: V Setup, Credit & Collection, Billing, Payment, Rate, Asset Management, Measurement, and Usage Processing.
• In-depth understanding of Meter to Cash flow and billing processes.
• Strong knowledge of OUAF framework and technical aspects of CC&B/MDM/C2M.

Personal Skills:

• Effective written and verbal communication skills.
• Experience working with international clients.
• Ability to work independently and within a team environment.

About RIA Advisory: RIA Advisory LLC (RIA) is a business advisory and technology firm specializing in Customer Care & Billing and Revenue Management across various industries including Utilities, Banking, Payments, Capital Markets, and Exchanges. We leverage deep subject matter expertise to help clients resolve complex challenges, streamline processes, and maximize ROI. Our Utilities Vertical focuses on Customer Care & Billing (CCB/C2M), Customer Information Systems (CIS), Meter Data Management, and related services. With operations across the U.S., Canada, Mexico, UK, India, Philippines, and Australia, we are dedicated to delivering innovative and efficient solutions worldwide.