Senior Consultant - CRM Data Software

Veeva; Philadelphia (Philadelphia County); Remote; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible PTO

Retirement plan

Charitable giving program

Job summary

Veeva Systems is a mission-driven organization accelerating life sciences by delivering AI-enabled Align and Vault CRM solutions. The Senior Consultant will own global projects, lead end-user requirements, and mentor the team.

You will partner with pharma and medical device customers, handle complex stakeholder communications, and drive best practices across engagements. The role blends project management, analysis, and technical product work with advanced configurations, travel up to 20%, and a

Qualifications

• 8+ years in Technology Consulting or Pharma Commercial Operations preferable.
• Hands-on data management and process analysis experience.
• CRM experience in Life Sciences and MDM knowledge are required.

Responsibilities

• Lead business process due diligence, design, creation and documentation of end-user requirements.
• Collaborate with pharma/medical device customers on implementation projects.
• Mentor team members and develop best practices and accelerators.
• Communicate complex concepts to executives and stakeholders.

Skills

Data management

SQL

MS Excel

CRM in Life Sciences

Leadership

Project management

Process analysis

Client communication

Tools

MS Access

Web Services

ETL

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Consultant for Veeva Systems’ Align product that is part of the Veeva Vault CRM Suite you will have a unique level of agency and ownership in global projects with embedded AI capabilities. You will participate and lead in business processes due diligence, design, creation, and documentation of end-user requirements of new and/or existing customer application implementation projects working with pharma and medical devices organizations. This role is focused on delivering excellence with Veeva Systems that is leading next-generation technology for the Life Sciences industry.

• The role is a mix of project management, analysis, and technical product work with advance configurations
• Must have a proven track record meeting with senior management and executives as the subject matter expert
• Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Develop subject matter expertise on the Life Sciences industry and the Veeva solutions
• Mentor and develop team members as a senior on the team we are expecting that you are a leader - both to customers and internal teams
• Grow the capabilities of the team, develop best practices, and accelerators
• 8+ years of experience in either Technology Consulting with Commercial Life Sciences OR Pharma Commercial Operations Sales Planning experiences
• Hands-on experience with data management and/or process analysis. Typically, very skilled with MS Excel for smaller data sets and MS Access or SQL for larger datasets
• Able to travel up to 20% of the time for customer and internal needs
• 3+ years of CRM experience in Life Sciences
• MDM product knowledge and experience
• Knowledge and applicable work experience in the Pharmaceutical/Life Sciences industry
• Business knowledge for sales and marketing territory alignments and sales cycle planning
• Exposure to the following technical disciplines: Web Services, ETL, SQL

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

#LI-Remote #LI-MidSenior

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [e-mail].