Senior Consultant, Child Support Enforcement Subject Matter Expert

Guidehouse Inc.; McLean (VA); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time &Company

Discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account

Job summary

Guidehouse Inc. is seeking a qualified professional to support federal child support technology modernization and program operations from its McLean, VA location.

You will join a multidisciplinary team to plan, implement, and certify modernization efforts, working closely with federal staff, state IV-D agencies, and technology partners. The role emphasizes analysis, stakeholder engagement, and executive communication.

Qualifications

• Must have the ability to pass a federal background check to serve in a position of public trust.
• Bachelor's Degree and relevant experience in child support programs or related federal initiatives.
• Five (5) or more years of professional experience in supporting child support (IV-D) programs, state child support agencies, or federal child support initiatives.

Responsibilities

• Support federal initiatives focused on child support technology modernization, program operations, and systems transformation.
• Collaborate with federal staff, state IV-D agencies, technology partners, and project teams to improve modernization planning and implementation.
• Provide subject matter expertise on child support enforcement programs, operations, and technology modernization initiatives.
• Support planning, implementing, and assessing child support system modernization efforts.
• Review and analyze APDs, feasibility studies, certification materials, modernization roadmaps, and procurement strategies.
• Develop modernization frameworks, playbooks, procurement guidance, reusable assets, and knowledge management resources.
• Conduct stakeholder interviews, workshops, listening sessions, and engagement activities.
• Analyze modernization portfolios, project performance, certification readiness, financial data, governance structures, and risks.
• Develop executive briefings, reports, and strategic communications for decision makers.
• Collaborate with data, technology, and program teams to identify modernization opportunities and best practices across states.

Skills

Stakeholder engagement

Verbal and written communication

Project management

Strategic thinking

Education

Bachelor's degree

Master's degree in social work or related field

Tools

PowerPoint

Excel

Word

Teams

Job description

Job Family : Strategy & Transformation Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust

What You Will Do:

• As part of a multidisciplinary team, support federal initiatives focused on child support technology modernization, program operations, and systems transformation. Collaborate with federal staff, state IV-D agencies, technology partners, and project teams to improve modernization planning, implementation, certification readiness, and long-term program effectiveness.
• Provide subject matter expertise on child support enforcement programs, operations, and technology modernization initiatives.
• Support federal and state partners in planning, implementing, and assessing child support system modernization efforts.
• Support the review and analysis of Advanced Planning Documents (APDs), feasibility studies, certification materials, modernization roadmaps, procurement strategies, and implementation plans.
• Support development of modernization frameworks, playbooks, procurement guidance, reusable assets, and knowledge management resources.
• Conduct interviews, workshops, listening sessions, and stakeholder engagement activities with federal and state partners.
• Assist with analyzing modernization portfolios, project performance, certification readiness, financial data, governance structures, and implementation risks.
• Develop executive briefings, reports, strategic communications, presentations, decision memoranda, and technical assistance products.
• Collaborate with data, technology, and program teams to identify modernization opportunities, lessons learned, and best practices across states.
• Support development of modernization dashboards, portfolio analysis tools, APD review processes, and implementation support activities.

What You Will Need:

• Must have the ability to pass a federal background check to serve in a position of public trust.
• Bachelors Degree
• FIVE (5) or more years of professional experience in supporting child support (IV-D) programs, state child support agencies, or federal child support initiatives.

What Would Be Nice To Have:

• Must have a minimum of a bachelor's degree in human services or related field from an accredited college or university.
• Master's degree in social work or related field.
• Experience developing, reviewing, or supporting Advanced Planning Documents (APDs), annual APD updates, feasibility studies, or federal funding requests.
• Knowledge of child support technology systems, certification requirements, federal reporting processes, or modernization practices.
• Experience conducting stakeholder interviews, requirements gathering, listening sessions, or technical assistance engagements.
• Experience developing executive-level communications, strategic recommendations, reports, briefing materials, and presentations.
• Ability to translate complex program, policy, and technical concepts into actionable recommendations for federal and state stakeholders.
• Excellent verbal and written communication and collaboration skills to work effectively with federal leaders, state IV-D agencies, technology partners, and cross-functional teams.
• Excellent organizational skills and the ability to manage multiple projects and competing priorities.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams.
• Experience supporting the Office of Child Support Enforcement (OCSE) or state IV-D agencies.
• Exposure to system transfers, re-platforming, refactoring, modular modernization, or other technical approaches used in child support system transformation.
• Exposure supporting procurement activities, vendor management, project governance, IV&V oversight, or large-scale technology transformation efforts.
• Exposure to expenditure reporting, financial trend analysis, cost-benefit considerations, or performance metrics used to inform modernization decisions.
• Familiarity with data analytics, dashboard development, visualization tools, and performance reporting.
• Familiarity with enterprise modernization approaches, shared services, reusable assets, interoperability, and business process improvement.

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dent