Senior Consultant, Change Management Focus

Qvest US; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Qvest US seeks an experienced Senior Consultant in Change Management to guide technology and business projects through organizational change. You will apply best practices, lead PMO initiatives, and drive adoption across large-scale programs.

You\'ll partner with clients in media and retail sectors, manage stakeholder expectations, and deliver training and communication plans to ensure successful change implementation and measurable benefits.

Qualifications

• 3-5+ years of project management experience.
• 2+ years managing system implementations.
• 1+ years of OCM experience as a professional external consultant.
• Experience in organizational change management for system implementation projects.
• Strong facilitation skills, with experience leading remote meetings.
• Excellent client-facing written and verbal communication skills, including experience presenting to senior leadership.
• Client relationship management skills.
• Experience juggling multiple projects simultaneously.
• Bachelor’s degree (B.S. or B.A.) from an accredited institution; a Master’s in Change Management is a plus.

Responsibilities

• Guide clients through Organizational Change Management processes for large-scale projects, including system implementations.
• Facilitate stakeholder focus groups and surveys.
• Identify change benefits, impacts, and risks.
• Develop and refine OCM, communication, and training plans.
• Build training materials and deliver training sessions.
• Facilitate OCM meetings and readiness assessments.
• Coordinate across teams and stakeholders for unified OCM vision and successful change implementation.
• Help guide project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment
• Conduct initial reviews of deliverables and give feedback
• Proactively identify risks and issues, and provide mitigation strategies
• Lead various client meetings such as stakeholder interviews and client workshops
• Build and maintain strong client relationships

Skills

Project management

System implementations

Organizational Change Management

Stakeholder engagement

Remote facilitation

Client communication

Relationship management

Multi-project management

Education

Bachelor's degree

Master's degree (plus)

Tools

Prosci Certification

Job description

Who We Are

Qvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards.

Who We Are

Qvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards.

Who We're Seeking

We are seeking an experienced Senior Consultant in Change Management to join our growing consulting practice. In this role, you’ll apply organizational change management best practices while leading technology and business consulting projects. These projects range from technology implementations to organizational strategy development and PMO establishment. We’re seeking an organized and ambitious team player who thrives in a fast-paced environment.

What You'll Do

• Guide clients through Organizational Change Management processes for large-scale projects, including system implementations.
• Facilitate stakeholder focus groups and surveys.
• Identify change benefits, impacts, and risks.
• Develop and refine OCM, communication, and training plans.
• Build training materials and deliver training sessions.
• Facilitate OCM meetings and readiness assessments.
• Coordinate across teams and stakeholders for unified OCM vision and successful change implementation.
• Help guide project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment
• Conduct initial reviews of deliverables and give feedback
• Proactively identify risks and issues, and provide mitigation strategies
• Lead various client meetings such as stakeholder interviews and client workshops
• Build and maintain strong client relationships

What You'll Bring

• 3-5+ years of project management experience
• 2+ year managing system implementations
• 1+ years of OCM experience as a professional external consultant.
• Experience in organizational change management for system implementation projects.
• Strong facilitation skills, with experience leading remote meetings.
• Excellent client-facing written and verbal communication skills, including experience presenting to senior leadership.
• Client relationship management skills.
• Experience juggling multiple projects simultaneously.
• Bachelor’s degree (B.S. or B.A.) from an accredited institution; a Master’s in Change Management is a plus.

Preferred Experience

• Experience in Media & Entertainment and/or Consumer Products industries
• Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC)
• Prosci Change Management Practitioner certification.

Travel Requirements

Employees are responsible for traveling to and from client sites as required by their project or assignment, regardless of location. Travel may include sites outside the employee’s primary office location, state, or region.

Remote & Hybrid Work

While remote or hybrid work may be permitted for certain projects, client needs take precedence. Employees are expected to report onsite at the client location when required by the project scope, client request, or management directive.

Life at Qvest

We were founded on a culture of collaboration and inclusiveness, and this permeates each of our initiatives, both client-facing and internal. We offer a wide selection of benefits including medical, dental & vision, 401k matching and flexible vacation; we sponsor training to advance our teams’ skill sets and we prioritize our employees’ professional growth paths. Qvest US is currently 300+ people strong and we’ve been recognized as a “Best Place to Work,” a “Great Place to Work,” “Fastest Growing,” and “A Jewel.”

Equal Employment Opportunity

Qvest is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qvest applies this stance to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including internships, at all levels of employment.