Senior Consular Officer

International Trade; Dallas, Northern (TX, KY); Hybrid; USD 106,000 - 143,000; Full time

Job summary

The Consulate General of Canada in Dallas seeks a senior Officer to oversee consular, passport and emergency management services for Canadians across Texas and neighboring states.

You will lead a team, coordinate with local authorities, ensure compliance with privacy and security policies, and advise mission management on consular matters. This is a Locally Engaged Staff role with standard LES terms.

Qualifications

• Minimum five (5) years delivering passport and consular services, managing complex and sensitive cases.
• Bachelor's Degree or undergraduate diploma from a recognized university, or equivalent experience.
• Equivalency includes three (3) years of frontline consular experience in crisis-related situations.

Responsibilities

• Oversee consular, passport and emergency management services for Canadians in Texas and neighboring states.
• Provide guidance to citizens in distress and coordinate emergency passport services.
• Advise mission management on consular matters and supervise staff as required.

Skills

Consular services

Crisis management

Staff supervision

Privacy compliance

Client support

Education

Bachelor's Degree

Job description

Salary: 124,263.00 USD per annum plus benefits

Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in the USA

Job Function: Officer

Classification: LE - O2

Location: The Consulate General of Canada in Dallas, USA

Number of Vacancies: 1

Closing date for application: 28 September, 2026 at 23:59 UTC/GMT -5:00

SUMMARY OF DUTIES

This is a senior working-level position responsible for overseeing and contributing to the delivery of consular,passportand emergency management services to Canadians across Texas, Louisiana, Arkansas,New Mexicoand Oklahoma.

• Providing guidance and assistance to Canadian citizens in distress (arrests, detention, victims of crime, deaths, mental health crises, repatriations);
• Overseeing and coordinating emergency passport services;
• Supporting and contributing to emergency management planning and crisis response activities;
• Providing advice and recommendations to mission management on consular matters;
• Supervising and mentoring staff, as required;
• Maintaining professional relationships with local authorities, law enforcement, partner organizations and other diplomatic missions;
• Ensuring compliance with applicable legislation, policies, security and privacy requirements.

All essential qualifications will be assessed. Methods of assessments and screening of candidates may include but are not limited to: verification of credentials, resume and letters of presentation; interviews, exams and practical tests; presentations or other types of assessments.

Education

This position requires:

• A Bachelor's Degree or Undergraduate diplomafrom a legally recognizedUniversity, or a related fieldor an equivalent combination of education, training, and/or experience.
  *An equivalent combination of education, training, and/or experience refers to: a minimum of three (3) years of recent front-line consular experience providing direct assistance to clients in complex, sensitive, or crisis-related situations, demonstrating progressively responsible duties.

Note: Candidates will be required to provide proof of their education

Language

The Following languages and proficiency levels are required for this job. Candidates will be formally assessed or requested to provide proof of certification on these levels.

Experience

In order to perform the duties relevant to this job, the following experience is required.

• A minimum of five (5) years of cumulative experience delivering passport and consular services, managing complex and sensitive consular cases, assisting Canadians in distress, and supporting emergency preparedness and crisis response, including liaison with local authorities and other service providers.

All competencies will be assessed. All competencies must be met prior to appointment.

• Knowledge of the Privacy Act, the Canadian Passport Order, the Canadian Passport Regulations, and the consular mandate, including the policies and procedures outlined in the Consular Manual

Operational requirements will be assessed on a ``meet/does not meet'' basis and can be used to determine right fit of a candidate for the position.

• Hours of Work:Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week.
• Overtime: Willingness to work overtime on short notice.
• Travel: This position may require limited occasional travel domestically and-or internationally.

CONDITIONS OF EMPLOYMENT

Conditions of employment must be met or complied with before being appointed to a particular position. They are to be maintained throughout the employment period.

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada.

IMPORTANT NOTES

Carefully review the following:

• Please note that the Consulate General of Canada in Dallas does not sponsor work authorizations directly or indirectly.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates.
• Please note that the Consulate General of Canada in Dallas does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at [e-mail] to request specialized accommodation(a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an assessment by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in Dallas, which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.
• The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.