Senior Configuration Manager - CMDB & Change Control

Command Cyber Solutions, LLC; Midvale (UT); On-site; USD 75,000 - 110,000; Full time

Job summary

Command Cyber Solutions, LLC is seeking a Configuration Management professional to develop and maintain baselines for hardware, software, and infrastructure in line with local policies and change governance processes.

You will administer the CMDB, coordinate changes using ServiceNow and JIRA, detect and remediate configuration drift, perform audits, and produce monthly reports, ensuring 100% traceability with Git-based version control.

Responsibilities

• Baseline Management: Develop and maintain a configuration baseline for hardware, software, and infrastructure in accordance with local policies.
• Custodian & Inventory Control: Perform equipment custodian duties, including inventory, tool, document, and software library management, configuration control, and auditing.
• CMDB Administration: Maintain and update the Configuration Management Database (CMDB) to track data center components to 98% accuracy, mapping all changes to specific System Name and Asset Name Configuration Items.
• Compliance & Drift Remediation: Detect and remediate unauthorized configuration drift to maintain 95% compliance and ensure production configurations match approved baselines to 98% compliance using ACAS/SCAP scans.
• Change Coordination: Manage, track, and coordinate all change activities in accordance with DoW and local requirements utilizing ServiceNow (TAIS) and JIRA (PAIS).
• Traceability & Version Control: Maintain 100% traceability of all code and configuration changes to approved change request tickets using version control systems (e.g., Git).
• Review Board Collaboration: Participate in CCB, Change Advisory Board calls, CrossTalks (Engineering Review Board), and Agile standups to secure mandatory pre-approval for all configuration changes.
• Risk & Rollback Planning: Coordinate with technical and cybersecurity teams to execute risk assessments, non-production testing, and rollback plans for each change request.
• Monthly CM Reporting: Deliver monthly reports detailing configuration additions, moves, changes, deletions, backlogs, and rationale.
• Script & Repository Management: Maintain and catalog all source codes, scripting, licenses, agreements, and documentation within the designated repository in accordance with local policies.

Tools

ServiceNow

JIRA

Git

Job description

Command Cyber Solutions, LLC is seeking a Configuration Management professional to develop and maintain baselines for hardware, software, and infrastructure in line with local policies and change governance processes.

You will administer the CMDB, coordinate changes using ServiceNow and JIRA, detect and remediate configuration drift, perform audits, and produce monthly reports, ensuring 100% traceability with Git-based version control.