Senior Compression Tech Support Engineer

Ingersoll-Rand; Buffalo (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Ingersoll Rand in Buffalo, NY is seeking a Senior Technical Support Engineer to provide post-sales technical support for air product lines, collaborating with local service providers and regional teams to resolve complex issues and improve product reliability. The role requires a Bachelor’s degree and 10+ years in a technical environment, with strong problem-solving and communication skills.

Travel is occasional; onsite work in Buffalo, with potential remote options for top candidates.

Qualifications

• Bachelor’s degree or equivalent technical experience.
• 10+ years in a technical work environment.
• Proficient in PowerPoint, Excel and Word.

Responsibilities

• Provide post-sales technical support for air product lines.
• Lead resolution of complex technical issues with customers and teams.
• Mentor engineers and contribute to technical training.
• Develop knowledge resources and bulletins for faster field support.

Skills

Leadership

Problem solving

Communication

Mentoring

Education

Bachelor’s degree

Tools

MS Office

Job description

Ingersoll Rand in Buffalo, NY is seeking a Senior Technical Support Engineer to provide post-sales technical support for air product lines, collaborating with local service providers and regional teams to resolve complex issues and improve product reliability. The role requires a Bachelor’s degree and 10+ years in a technical environment, with strong problem-solving and communication skills.

Travel is occasional; onsite work in Buffalo, with potential remote options for top candidates.