Senior Compliance Officer

SupportFinity™; Hawaii; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Hawaii is seeking a Compliance Manager to oversee and implement compliance programs. The ideal candidate will have at least 12 years of experience in banking or regulatory compliance, with strong leadership skills and a proven track record in developing compliance risk assessments. This role demands quick adaptability, exceptional communication skills, and a deep understanding of banking regulations. The institution offers a collaborative environment with a strong commitment to customer experience.

Qualifications

• Minimum 12 years of extensive work experience in banking, audit, or regulatory compliance.
• 1 to 2 years of supervisory or management experience required.
• Knowledge of banking laws and regulations essential.

Responsibilities

• Conduct complex quality assurance reviews of compliance programs.
• Provide direction for the Bank’s Consumer Compliance Program.
• Develop and maintain compliance policies and procedures.

Skills

Compliance knowledge

Effective communication

Problem identification and analysis

Microsoft Office proficiency

Education

Bachelor’s Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Job Description

Under the direction of the Chief Compliance Officer, this position is responsible for implementing the Bank's Consumer Compliance Program. If applicable or appropriate, assists business units in compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act, and USA PATRIOT Act.

Responsibilities

• Conduct complex quality assurance reviews to validate the effectiveness of the business unit compliance programs and related operational processes; review quarterly monitoring assessments; track all identified compliance issues and facilitate the timely resolution of corrective actions; provide direction and feedback on the monitoring assessment and issue tracking processes.
• Provide direction for the Bank’s Consumer Compliance Program; assist business units in developing and updating compliance risk assessments, including identifying and measuring regulatory compliance risks, assessing key controls, and addressing gaps in risk management; facilitate the development and maintenance of the entity-wide Consumer Compliance Risk Assessment; analyze and report on changes in banking laws, regulations, industry trends, and best practices to facilitate timely implementation of regulatory changes.
• Develop and maintain the Bank-wide compliance policies and procedures for products and related services, and assist business units in maintaining department-level processes; develop, update, conduct, or facilitate consumer compliance training for the Board, management, and employees; assess business unit compliance training requirements; provide direction on the overall Consumer Compliance Training Program and schedule.
• Provide compliance support and guidance to the Bank for new or changed products or services, marketing materials, forms, and notices; lead or participate in compliance meetings, working groups, and taskforces; consult with legal counsel, regulatory agencies, vendors, and compliance organizations as needed.
• Promote a robust Bank-wide compliance culture through demonstration of compliance knowledge, effective communication, strong internal relationships, and continual reinforcement of compliance as a core competency; maintain a superior understanding of the Bank’s products, services, policies, procedures, and processes, and ensure regulatory changes are properly incorporated into risk and compliance monitoring systems.
• Facilitate reports to executive management, governing committees, and the Board of Directors on the status of the program; facilitate the compliance and operations portions of regulatory compliance examinations and audits, including exam/audit preparation and management; develop written responses to any actual or potential issues or findings.
• Perform all other job‑related duties as required or assigned.

Qualifications

Education: Bachelor’s Degree from an accredited institution or equivalent work experience.

Experience: Minimum 12 years extensive work experience in banking, audit, or regulatory compliance, with 1 to 2 years of supervisory/leadership/management experience. Process improvement and project management experience with lead roles also required.

Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint) or similar software; knowledge of or ability to use Bank software and systems; working knowledge of banking laws and regulations and complex database systems.

Other Competencies: Self‑starter, able to prioritize work to achieve objectives in a timely manner; flexible and able to manage multiple projects amid shifting demands, unforeseen events, and changing priorities; strong problem‑identification, research, analysis, and recommendation skills; excellent verbal and written communication, along with training and presentation skills; ability to discuss complex compliance issues clearly, concisely, and at all staff levels; general knowledge of accounting principles; willingness to work evenings, weekends, and holidays as necessary; requirement for reliable transportation and travel by air.

As a Bank of Hawaii employee, you ensure compliance with applicable laws, regulations, and Bank policies, including those related to Fair Banking, Anti‑Money Laundering laws, the Bank Secrecy Act, and the USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand, and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii’s full EEO statement, please visit https://www.boh.com/careers .

Bank of Hawaii