Senior Complex Claims Professional

Berkshire Hathaway Specialty Insurance; New York (NY); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Health, Dental and Vision benefits

Disability Insurance

Life Insurance

Flexible Spending Accounts

401(k) Plan with Company Match

Generous holiday and Paid Time Off

Tuition Reimbursement

Paid Parental Leave

Job summary

Berkshire Hathaway Specialty Insurance in New York is seeking a Senior Complex Claims Professional to manage a portfolio of complex casualty claims. This role involves driving strategy, delivering exceptional outcomes, and collaborating with a skilled team.

Ideal candidates will have at least 15 years of experience in casualty claims, with strong technical and communication skills. The position offers a competitive salary, bonuses, and benefits designed to support your well-being and professional growth.

Qualifications

• Minimum of 15 years of experience handling Casualty claims.
• Strong technical expertise in complex claims analysis.
• Demonstrated ability to work independently and collaboratively.

Responsibilities

• Lead end-to-end claims management for complex casualty claims.
• Analyze policy language and draft coverage determinations.
• Manage defense counsel and external vendors.

Skills

Casualty claims handling

Claims analysis

Communication skills

Negotiation skills

Investigative skills

Team collaboration

Multi-tasking

Education

JD (Juris Doctor) - preferred

15+ years of Casualty claims experience

Job description

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized.

Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity

BHSI has an exciting opportunity for a Senior Complex Claims Professional on our Casualty claims team. At BHSI, claims is not a support function—it is a core pillar of our business. Our claims professionals are trusted experts who bring deep technical expertise, sound judgment, and a commitment to delivering exceptional outcomes for our clients.

In this role, you will manage a portfolio of complex casualty claims, handling matters from initial notice through resolution. You will play a key role in driving strategy, advising stakeholders, and delivering best-in-class claims outcomes while working alongside a highly collaborative and experienced team.

We are seeking an experienced professional to join our team in New York. This position is a great opportunity for practicing lawyers looking to transition out of a law firm as well as claim professionals with casualty claims experience.

Duties And Responsibilities

• Lead end-to-end claims management for complex casualty claims across primary and excess policies
• Take ownership of the full claims lifecycle, from first notice of loss through final resolution
• Serve as a trusted advisor to internal partners, insureds, and brokers
• Analyze policy language and draft clear, well-supported coverage determinations
• Drive investigations forward, coordinating with experts and ensuring timely progress
• Manage defense counsel and external vendors, maintaining strong oversight and accountability
• Partner closely with insureds and brokers throughout the lifecycle of the claim
• Assess liability, damages, and coverage exposure to inform strategic decision-making
• Set and manage reserves within authority, providing recommendations where appropriate
• Prepare clear, concise reporting that reflects claim strategy and developments
• Represent BHSI at mediations, client meetings, and trials as needed

Qualifications, Skills And Experience

• A minimum of 15 years of experience handling Casualty claims, or matching equivalency.
• Strong technical expertise in complex claims analysis and resolution
• JD preferred, particularly for candidates transitioning from private practice, but not required
• Demonstrated ability to work independently while collaborating effectively in a team environment
• Exceptional communication, negotiation, and investigative skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Experience handling excess claims across multiple jurisdictions
• Must possess or be willing to obtain required adjuster licenses

BHSI Offers

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  • Comprehensive Health, Dental and Vision benefits
  • Disability Insurance (both short-term and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death & Dismemberment Insurance (for you and your family)
  • Flexible Spending Accounts
  • Health Reimbursement Account
  • Employee Assistance Program
  • Retirement Savings 401(k) Plan with Company Match
  • Generous holiday and Paid Time Off
  • Tuition Reimbursement
  • Paid Parental Leave

The base salary range for this position is $160,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.