Senior Complex Claims Director (Financial Institutions)

Berkshire Hathaway Specialty Insurance; Chicago (IL); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health, Dental & Vision

Disability Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Parental Leave

Job summary

Berkshire Hathaway Specialty Insurance (BHSI) seeks a Complex Claims Director in Chicago to lead high-severity claims for Financial Institutions and related lines. The role collaborates with senior management, underwriters, and actuaries to evaluate coverage, negotiate settlements, and drive outcomes.

JD strongly preferred; 3–8+ years of claims or legal experience; strong communication and negotiation skills; travel to mediations and conferences may be required.

Qualifications

• JD strongly preferred; equivalent experience will be considered.
• Typically 3-8+ years of relevant claims or legal experience.
• Excellent interpersonal communications and negotiation skills.
• Ability to thrive in a highly collaborative team environment.

Responsibilities

• Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Attend mediations of complex claims on behalf of the company and effectively negotiate settlements.
• Provide outstanding customer service to, and seamlessly work with, the insured, broker, and underwriters in the handling and adjudication of claims.
• Analyze and draft coverage letters as appropriate and communicate coverage positions effectively both verbally and in writing.
• Draft reports, set reserves within the authority, or make claim recommendations concerning reserve changes.
• Travel to conferences, mediations, and client meetings as necessary.

Skills

Interpersonal skills

Negotiation

Team collaboration

Communication

Education

J.D. or equivalent experience

Job description

Berkshire Hathaway Specialty Insurance (BHSI) seeks a Complex Claims Director in Chicago to lead high-severity claims for Financial Institutions and related lines. The role collaborates with senior management, underwriters, and actuaries to evaluate coverage, negotiate settlements, and drive outcomes.

JD strongly preferred; 3–8+ years of claims or legal experience; strong communication and negotiation skills; travel to mediations and conferences may be required.