Senior Community Outreach & Housing Programs Supervisor

Just Compassion of East Washington County; Portland (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

IRA retirement savings option

Paid time off (PTO)

Paid sick time per Oregon law

Paid leave benefits per Oregon and FML

11 paid holidays annually

Professional development opportunities

Job summary

Just Compassion of East Washington County is seeking a Community & Outreach Program Supervisor to lead Street Outreach, Safe Parking, and Permanent Supportive Housing initiatives. You will supervise program staff, guide service delivery, and ensure participant-centered approaches that promote housing stability.

You will build partnerships with housing providers and community stakeholders, oversee data and compliance, and represent the organization at city and county meetings.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Public Administration, or related field.
• At least 3 years of homelessness services experience, including 1 year supervising staff.
• Experience building community partnerships and maintaining stakeholder relationships.
• Knowledge of trauma-informed care, Housing First, harm reduction, and participant-centered services.
• Valid driver’s license, access to a reliable personal vehicle, and current automobile insurance.

Responsibilities

• Supervise, coach and evaluate Street Outreach, Safe Parking, and Permanent Supportive Housing staff.
• Provide leadership across programs to ensure consistent service delivery and goals alignment.
• Support effective case management, participant engagement, housing stability, and outcomes.
• Coordinate staffing, scheduling, participant assignments, and daily coverage.
• Assist with hiring, onboarding, training, and performance management with HR.
• Guide staff on participant-centered engagement, de-escalation, boundaries, and complex cases.
• Oversee outreach services, including field engagement and referrals.
• Develop relationships with housing providers, property management and community partners.
• Represent Just Compassion at city, county, and partner meetings.
• Participate in on-call duties and inclement weather response as needed.
• Collaborate with QA and Data & Compliance on documentation and contract compliance.
• Review data and feedback to identify gaps and drive improvements.
• Monitor expenditures and resource needs within approved budgets.

Skills

Strong communication

De-escalation

Relationship-building

Problem-solving

Education

Bachelor’s degree in Social Work, Human Services, Public Administration, or related field

Equivalent combination of education & experience

Tools

HMIS

Coordinated entry

Job description

Just Compassion of East Washington County is seeking a Community & Outreach Program Supervisor to lead Street Outreach, Safe Parking, and Permanent Supportive Housing initiatives. You will supervise program staff, guide service delivery, and ensure participant-centered approaches that promote housing stability.

You will build partnerships with housing providers and community stakeholders, oversee data and compliance, and represent the organization at city and county meetings.