Senior Community Manager

Madrona Venture Labs; United States; Hybrid; USD 136,640 - 170,800; Full time

Benefits offered by this job

Health and wellness benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

Cohesity is looking for a senior community leader to drive its practitioner community in enterprise data security and management. The role involves defining the community strategy, building a technology champions advocacy program, and aligning cross-functionally across Product, Marketing, and Customer Success.

Ideal candidates have a strong influencer presence and experience in community management. They should demonstrate a proven track record in scaling advocacy programs and possess deep subject matter expertise in data security.

Qualifications

• 5+ years of experience in community management or developer relations.
• Strong portfolio of published thought leadership.
• Ability to align Product, Marketing, and Customer Success.

Responsibilities

• Own the community strategy for growth and engagement.
• Build and scale technology champions advocacy program.
• Design AI-powered bots to enhance community experience.

Skills

Influencer presence in enterprise data security

Experience building advocacy programs

Cross-functional influence

Subject matter knowledge in data governance

Experience with AI bots

Tools

Gainsight CC

Job description

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

This is a rare opportunity for a senior community leader to own and transform how Cohesity builds and activates its practitioner community in the enterprise data security and management space. You will define the community strategy, build a world‑class technology champions advocacy program, and drive cross‑functional alignment across Product, Marketing, and Customer Success.

This role is for someone who is already a recognized voice in the industry — a blogger, influencer, and practitioner with deep roots in the enterprise data security ecosystem and a proven track record of scaling communities that deliver real business outcomes.

HOW YOU’LL SPEND YOUR TIME HERE:

Build and Scale the Community Program

• Own the end‑to‑end community strategy — growth, engagement, and advocacy — aligned to business needs across core geographies and key verticals.
• Build and scale a structured technology champions program of advocates.
• Convert engaged customers and practitioners into active advocates driving peer influence, product feedback, and retention.

Drive Cross‑Functional Alignment

• Align with Product, Marketing, and Customer Success to embed community insights into business decisions and connect the program to product launches and thought leadership moments.
• Build feedback loops across Sales, Field, and Partner teams that tie community activity to pipeline and GRR impact.

Deploy AI to Power the Community

• Design and build AI‑powered bots and automation to enhance community experience.
• Use AI tools to scale content production, personalize member experiences, and surface community insights that inform product and marketing decisions.
• Stay current on emerging AI community tools and continuously explore new ways to automate engagement, reduce friction, and improve program efficiency.

Measure and Grow

• Own measurable outcomes: community membership growth, engagement, customer retention (GRR), and advocacy program participation.
• Use data to continuously improve program design, content strategy, and champion engagement — reporting with clarity to senior stakeholders.

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Established influencer presence in enterprise data security and/or data management — with a strong portfolio of published thought leadership and a recognized following.
• Proven track record as a voice and industry influencer — active at events, webinars, podcasts, and/or professional forums in the enterprise data security space.
• Experience building and scaling advocacy or Champions programs with direct accountability to retention and engagement outcomes.
• Strong cross‑functional influence — able to align Product, Marketing, and Customer Success around a shared community strategy.
• Deep subject matter knowledge in enterprise data security, data governance, or compliance.
• Active relationships with practitioners, bloggers, podcast hosts, and community leaders in the enterprise data security ecosystem.
• Hands‑on experience building or deploying AI bots and automation within community platforms.

WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING:

• Track record of standing up a new community program from scratch — membership model, engagement mechanics, and growth playbook.
• Speaker, panelist, or contributor at major industry conferences in data security, data protection, or cloud infrastructure.
• Experience using AI tools to scale content production, community engagement, or analytics workflows.

SKILLS AND EXPERIENCE:

• 5+ years of experience in community management or developer relations.
• Tools: Community Technology Stack (Gainsight CC).

#LI‑SC1

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full‑time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

Pay Range: $136,640.00-$170,800.00

The compensation noted above is based on an annualized hourly rate assuming normal full‑time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [e-mail] for assistance.

In‑Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty‑five (45) minute average travel time) work out of our core offices 2‑3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.