Senior Community Manager

HiBob; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Stock options

100% subsidized medical, dental, and vision coverage

401(k) with company match

Work from home allowance

Wellness benefits

Social impact days

Birthday day off

Dog-friendly office

Job summary

A dynamic HR solutions company is seeking a Senior Community Manager in New York, NY. The role involves managing and growing the public digital community for HR professionals. Key responsibilities include community moderation, executing engagement programs, and analyzing community health. Candidates should have 5+ years experience in community management, strong communication skills, and proficiency with community platforms. The role is available as remote or hybrid for candidates in the tri-state area.

Qualifications

• 5+ years of experience managing digital communities in B2B SaaS or related industries.
• Experience with community platforms and performance reporting.
• Excellent communication skills—written, verbal, and digital.

Responsibilities

• Manage the daily operations of the digital community.
• Support and execute community programs aligned with brand moments.
• Build relationships with community contributors and influencers.

Skills

Community management

Engagement strategy

Communication skills

Moderation

Interpersonal skills

Tools

Salesforce

Google Analytics

Community platforms

Job description

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HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Go Cardless, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us

Job Description

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Go Cardless, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

About the Team

The Community and Engagement team is focused on creating immersive, meaningful spaces—both online and off—that bring HiBob’s mission to life. We work across Marketing, Customer, Product, and Field teams to build community experiences that deliver value to our members and impact to our business. Whether digital or in-person, we believe connection is at the heart of great marketing—and we’re here to make it happen.

As a Senior Community Manager you’ll help manage and grow our public digital community for HR professionals, people leaders, and future-of-work advocates. You’re passionate about driving connections, sparking conversation, and delivering measurable results. Reporting to the Director of Community and part of the Community and Engagement team, this role is responsible for the day-to-day moderation, program execution, and performance tracking of our digital community platform—ensuring it's a vibrant, high-value space for connection, learning, and engagement.

Job Requirements

Requirements

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

• 5+ years of experience managing digital communities in B2B SaaS or related industries

• Proven success executing and scaling community programs that increase engagement and influence

• Strong background in moderation and day-to-day community operations

• Experience with community platforms (e.g., Bettermode, Circle, Discourse) and performance reporting

• Interpersonal savvy collaborating across marketing, events, and customer teams

• Ability to engage and support influencers, champions, and contributors

• Excellent communication skills—written, verbal, and digital

• U.S.-based, with availability for occasional domestic travel (up to 10%)

Bonus Points

• Familiarity with Salesforce, Snowflake, or Google Analytics

• Experience in HR tech or working with HR/People-focused audiences

• Exposure to community-led growth, UGC, or demand-gen support via community

• Experience coordinating hybrid or in-person meetups
  
  

Job Responsibilities

What will you do?

• Manage the daily operations of HiBob’s public digital community, including moderating conversations, onboarding new members, and maintaining a healthy environment

• Support and execute community programs—from discussion prompts and AMAs to campaigns and content collaborations—aligned with key brand and marketing moments

• Build and maintain relationships with community contributors, thought leaders, and influencers to drive consistent, high-quality participation

• Collaborate with events and field teams to amplify in-person engagements through the community and bring digital energy into physical spaces

• Measure, analyze, and report on community health, growth, and business impact using platform analytics and reporting tools

• Partner with Marketing, Content, Product Marketing, and Brand to align community programs with broader campaigns and ensure unified messaging
  

**Note: We will only consider candidates located in the EST Time Zones. This role can be remote or hybrid if you are based in the tri-state area**

Base salaries for this role range from $150,000 - $180,000 per year.

Job Benefits

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Stock options at a high-growth unicorn startup

• 100% subsidized medical, dental, and vision coverage for employees

• 401(k) with a 3% company match starting from Day 1

• Hybrid working model for bobbers in the NY metro area

• Work from home allowance to get your home office set up!

• Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment

• Annual Headspace subscription and wellness benefits

• Two social impact days per year for volunteering

• Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

• Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus

• Fun and frequent social events (in-person and virtual)

• We love birthdays - take the day off and receive a special gift

• Dog-friendly office

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  IT Services and IT Consulting

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