Senior Communications Lead for Enterprise AI Transformation

Amazon

Arlington (VA)

Hybrid

USD 118,000 - 160,000

Full time

14 days+

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Job summary

Amazon Web Services, Inc. is seeking a Senior Communications Manager for Forward Deployed Engineering to shape external narratives and strategic engagement across ProServe and FDE. You will drive how AI-enabled delivery and deep technical expertise are communicated to customers and partners.

You will lead cross-functional teams, craft compelling stories, and ensure alignment with executive leadership, illustrating measurable outcomes and industry leadership in enterprise AI transformation.

Qualifications

6+ years of professional work experience (non-internship).
7+ years advising and influencing executive leadership.
Experience with Social Media and Channel Management Strategy.
Experience with brand strategy and reputation management.
Experience leading large cross-functional teams and agency partners.
Experience in a B2B, high-tech products/services environment.
Experience using agentic and generative AI solutions.

Responsibilities

Develop communications strategies that position ProServe and Forward Deployed Engineering as leaders in enterprise AI transformation.
Define measurement requirements for communications initiatives.
Capture delivery outcomes and customer transformation stories; coordinate with stakeholders for coherent positioning.
Build relationships with customer and internal stakeholders from C-level to SMEs.
Capture feedback to drive continuous improvement; explore AI-enabled approaches.
Prepare regular progress reports and influence through exceptional written and spoken communication.