Senior Communications Advisor

Federal Reserve Bank of New York; Cleveland (OH); On-site; USD 123,700 - 154,600; Full time

Job summary

The Federal Reserve Bank of Cleveland is seeking an innovative Senior Communications Advisor to develop, plan, and execute the Bank’s communication strategy. You will lead initiatives, advise leadership, and promote engagement with employees and stakeholders.

Qualifications include a bachelor’s degree with 10 years of related work experience or a master’s with 7 years. Strong writing, project management, data analytics, and CMS experience (Sitecore preferred).

Qualifications

• Bachelor's degree with related experience; or a Master’s degree with substantial experience.
• Strong writing, verbal and multimedia communication skills.
• Experience translating complex initiatives into effective campaigns.
• Advanced knowledge of project management and analytics to measure impact.
• Familiarity with content-management platforms; Sitecore is a plus.

Responsibilities

• Advise stakeholders on developing and executing high-priority communications strategies.
• Create and review communication deliverables across media for leadership and staff.
• Develop measurement strategies for communications tools and approaches.
• Build partnerships with Bank and Federal Reserve System colleagues.
• Ensure web content and materials stay current and engaging.
• Act as expert advisor with broad cross-departmental knowledge.
• Solve complex problems affecting multiple business lines.

Skills

Strategic advisor

Written communication

Verbal communication

Multimedia communication

Project management

Data analytics

Canva

Photoshop

Office tools

Collaborative teamwork

Education

Bachelor's degree

Master's degree

Tools

Sitecore

Job description

Company Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland is part of the nation’s central bank, and we’ve provided many opportunities for professional growth during our history.

For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by NorthCoast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our people make the difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to help build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed.

Subject matter expert in the development, planning, and execution of the Bank’s or department’s communication strategy. Develops and leads plans for effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and department goals, high-priority initiatives, and stakeholder viewpoints.

Essential Accountabilities

• Advises key stakeholders on developing and executing effective communication strategies related to high-priority projects and develops and oversees additional projects.
• Responsible for creation and execution of communication strategies and tactics targeted at Bank leadership and employees.
• Writes or reviews communication deliverables for the Bank or department across a variety of communication media.
• Develops and implements measurement strategies related to communications tools and approaches.
• Develops key relationships with and promotes ongoing collaborative partnerships with Bank and Federal Reserve System colleagues.
• Ensures web content and communication materials are maintained to keep information current and engaging.
• Recognized as an expert and advisor within the organization and has in-depth expertise in communications and broad knowledge of other disciplines within other departments.
• Solves unique and complex problems that have a broad impact on business lines or the Bank.
• Experience working in a matrixed communications environment.
• Performs other duties as assigned or requested.

Education and Experience

Bachelor's degree and 10 years of related work experience OR Master’s degree and 7 years of related work experience.

Knowledge and Skill Areas

• Previous experience translating complex initiatives into effective communication campaigns.
• Advanced skills to counsel senior leadership in the capacity of a strategic advisor.
• Expert written, verbal, and multimedia communication skills.
• Expert knowledge of project management.
• Experience using data analytics to measure effectiveness of communication initiatives.
• Expert in creating concise and compelling communications for different audiences.
• Experience with content-management platforms; familiarity with Sitecore a plus.
• Expert knowledge of creating and executing effective communications plans and campaigns.
• Experience leveraging intranet to drive employee engagement.
• Advanced knowledge of Microsoft Office applications.
• Expert problem-solving and analytical skills and attention to detail.
• Working knowledge of design tools; experience with Canva and Photoshop a plus.
• Individual and team innovation and collaboration.

The expected starting salary range for the Senior Communications Advisor is between $123,700 and $154,600 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [e-mail].

Bank’s Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Communications/Public Relations Family Group Work Shift First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us

Our reputation precedes us. There will always be room for personal growth. Our people are first. You’ll find the right balance. Your responsibilities will be meaningful. We hope that you will be our future colleague.