Senior Commissions Manager

Okta; San Francisco (CA); On-site; USD 162,000 - 222,000; Full time

Job summary

Okta is seeking a Senior Commission Manager to lead end-to-end sales compensation operations, ensuring 100% payout accuracy and scalable analytics. You will drive data integrity between CRM, Workday, and Xactly Incent, design incentive rules, and push AI-enabled process improvements to minimize manual work.

You will partner with GTM Strategy, Sales Ops, Finance and IT, build dashboards in Tableau/Power BI, and mentor a global commission team to meet tight deadlines with strong governance.

Qualifications

• 8+ years in sales compensation operations or revenue operations with strong analytics.
• Experience running commission processing for large enterprise sales teams on tight timelines.
• Hands-on with ICM platforms (e.g., Xactly), CRM (Salesforce), SQL, BI tools, and advanced Excel.
• Cross-functional collaboration across GTM, Sales Ops, Accounting, FP&A, and Legal.
• Bachelor’s degree in Finance, Accounting, Business Administration, Systems, or equivalent.

Responsibilities

• Oversee monthly commission calculation and payout lifecycle for global sellers.
• Operationalize data reconciliations between CRM/Workday and Xactly Incent.
• Map workflows, reduce close times, and automate validations and reporting.
• Partner with GTM Strategy, Sales Ops, Finance, and IT on process improvements.
• Build scalable dashboards and executive BI reporting; ensure SOX-compliant controls.

Skills

Sales compensation

Analytics

Process optimization

Leadership

Education

Bachelor's degree in Finance, Accounting, Business Administration, Systems

Tools

Xactly

Salesforce

SQL

Tableau

Power BI

Excel

Job description

Role Overview

As the Senior Commission Manager, you will serve as a key operational leader driving execution, calculation integrity, and continuous process optimization across Okta’s end-to-end sales compensation lifecycle. Supporting a high-growth field organization, this role bridges hands-on commission administration—validations, payment submissions, dispute resolution, and operational modernization with advanced reporting, enterprise analytics, and AI-driven process automation.

With a sharp focus on execution, data and incentive design governance, process engineering, and emerging AI tools, you will eliminate manual bottlenecks, build scalable reporting infrastructure, and guarantee 100% payout accuracy within tight deadlines.

Key Responsibilities

Commission Execution & Calculation Integrity

• Oversee the monthly commission calculation and payout lifecycle for global sellers, actively streamlining and operationalizing processes to maintain near-zero error margins.
• Operationalize data reconciliations between upstream source systems (CRM and Workday) and Xactly Incent, optimizing workflows to safeguard data integrity, maintain accurate crediting rules, and ensure calculation accuracy.

Process Engineering, Automation & AI

• Map core commission workflows to eliminate friction, slash monthly close processing times, and eliminate manual data manipulation.
• Identify and deploy automation tools, custom scripts, AI-driven efficiencies to streamline commission validations, accruals, payment submissions, and reporting.

Cross-Functional Partnership & Governance

• Drive alignment across GTM Strategy, Sales Operations, Finance, and IT on process improvement priorities and shared initiatives and/or projects.
• Lead change management for new tools, processes, and operating models — ensuring adoption is fast, smooth, and well-supported.

Reporting & High-Impact Analytics

• Build and maintain scalable operational frameworks, seller performance dashboards, and executive reporting in BI tools (e.g., Tableau).
• Monitor payout-to-revenue ratios, quota attainment distributions, error rates, and operational SLA performance.

Governance & SOX Compliance

• Maintain audit-ready control documentation and management review controls across the end-to-end commission processes.
• Serve as the primary point of contact for internal and external audit engagements.
• Manage, mentor, and inspire a high-performing global commission operations team.
• Act as the primary escalation point for complex rep inquiry resolutions and payment adjustments.

Desired Experience & Qualifications

• Core Experience: 8+ years of progressive experience in sales compensation operations, incentive compensation management (ICM), or revenue operations, with a strong emphasis on execution, analytics, and system optimization.
• Scale & Precision: Proven success running commission processing for mid-to-large enterprise sales organizations (700+ reps) under tight close deadlines.
• Technical Stack Mastery: Deep hands-on experience with enterprise ICM platforms (e.g., Xactly), CRM platforms (Salesforce), SQL, BI tools (Tableau, Power BI), and advanced Excel proficiency.
• Cross-Functional Influence: Demonstrated success collaborating with GTM Strategy, Sales Operations, Accounting, FP&A, and Legal on exception workflows and financial compliance.
• Education: Bachelor’s degree in Finance, Accounting, Business Administration, Systems, or equivalent practical experience.

The Okta Experience

• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: : $162,000 USD - $222,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:: $144,000 USD - $198,000 USD