Senior Commercial Operations Analyst Strategy & Ops

Front Door Defense; Foster City (CA); On-site; USD 146,000 - 197,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Stock options

Job summary

Front Door Defense in Foster City, California, is seeking a Senior Commercial Operations Analyst to optimize profitability through strategic pricing and promotions. You will collaborate across functions, turning pricing and demand signals into actionable decisions.

The ideal candidate will have over 6 years of experience in quantitative roles, a strong foundation in data analysis, and the ability to convey complex analyses clearly. This role offers a competitive salary within a comprehensive benefits package.

Qualifications

• 6+ years of experience in a quantitative, high-output role.
• Proficiency in SQL and Excel/Sheets for data analysis.
• Ability to distill complex analysis into concise storytelling.

Responsibilities

• Run strategic pricing and promotions operations.
• Partner with Finance for P&L impact analysis.
• Synthesize operational and financial data for decision-making.

Skills

Data analysis

Problem solving

SQL proficiency

Excel proficiency

Education

Degree in quantitative or technical discipline

Tools

Python

Data visualization tools

Job description

Senior Commercial Operations Analyst

Own strategic pricing and promotions cadence to optimize profitability across the commercial P&L

Location: Foster City, California, United States

Compensation: $146,000 - 197,000 USD / year

About The Role

Commercial Operations Analyst

As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing, promotions, and demand signals into the day-to-day and week-to-week decisions that move our growth and profitability targets—and stand up the rigor and rhythm that lets us manage those levers as we scale.

This is a high-ownership role for someone who is equally comfortable in the data and in the operating cadence of a fast-moving business. You will partner closely with Product, Data Science, Fleet Operations, and Finance to translate complex commercial dynamics into clear actions, while helping establish the foundational processes that a growing Central Market Management team will be built on. It is ideal for a technical, structured operator who is energized by ambiguity and excited to shape how an autonomous mobility business is run.

In this role you will:

• Run strategic pricing and promotions operations—standing up and owning the recurring processes to make, monitor, and evaluate pricing and promo decisions, and continuously assess how our commercial systems are performing.
• Own the weekly rhythm of commercial health monitoring, building the metrics, reporting, and review cadences (e.g., market and system health, experiment readouts) that surface issues and guide lever decisions across the business.
• Partner with Finance to translate commercial systems outputs and decisions into P&L impact, helping connect pricing, promos, and demand actions to cost, profit, and bookings outcomes.
• Translate supply-demand dynamics into operational inputs—working with Fleet Orchestration and Fleet Operations to inform parameterization, vehicle-hour targets, and demand management across waitlist, gating, and dynamic pricing.
• Synthesize messy operational and financial data into clear, decision-ready recommendations and narratives for cross‑functional partners and leadership.

Qualifications

• 6+ years of experience in a quantitative, high-output role—e.g., analytics, data science, strategy & operations, management consulting, investment banking, or a comparable operating role (ideally within mobility, logistics, marketplaces, or tech).
• Strong technical foundation, with proficiency in SQL and Excel/Sheets and the ability to independently pull, structure, and analyze large, disparate datasets; comfort writing Python (or similar) to accelerate analysis is expected.
• A degree in a quantitative or technical discipline (e.g., economics, finance, data science, engineering, or a related field); advanced degrees (MS or MBA) welcome.
• Structured, hypothesis-driven problem solver who goes beyond surface metrics to understand underlying drivers, with strong analytical rigor and a high bar for accuracy in data that informs business and leadership decisions.
• Ability to distill complex analysis into concise storytelling and to operate effectively across functions in an ambiguous, fast‑changing environment.

Bonus Qualifications

• Experience standing up new operational processes, metrics, or reporting rhythms from scratch (vs. running an established playbook).
• Familiarity with pricing, promotions, demand/supply forecasting, or marketplace economics.
• Experience with data visualization tools (Looker, etc.) and/or advanced analytics tooling (Python, R, Databricks).

$146,000 - $197,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.