Senior Commercial Lines Client Relations & Risk Advisor

Prevail Recruiting; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Professional development support

Job summary

A well-established insurance agency in Cleveland is seeking a Senior Commercial Lines Account Manager. This role requires strong client relationship management, risk assessment, and account servicing skills. The ideal candidate will have 5–7 years of experience in commercial lines, a Property & Casualty insurance license, and a keen understanding of commercial insurance. The agency offers a competitive salary, performance-based incentives, and opportunities for professional development in a collaborative work environment.

Qualifications

• 5–7 years of experience in commercial lines account management.
• In-depth knowledge of commercial insurance coverages and risk management practices.
• Proven track record of managing client relationships.

Responsibilities

• Build and maintain strong, long-term relationships with commercial clients.
• Manage all aspects of client accounts, including renewals and endorsements.
• Analyze clients' business operations to recommend tailored insurance solutions.
• Proactively coordinate renewals and negotiate terms.
• Support clients through the claims process ensuring timely resolution.
• Collaborate with insurance carriers and other partners.
• Provide mentorship and guidance to junior account managers.
• Ensure compliance with industry regulations and client confidentiality.

Skills

Client Relationship Management

Risk Analysis

Negotiation Skills

Communication Skills

Time Management

Education

Property & Casualty Insurance License

Professional designations such as CIC, CPCU, ARM, or CRIS

Tools

Agency Management Systems (e.g., Applied Epic, AMS360)

Job description

A well-established insurance agency in Cleveland is seeking a Senior Commercial Lines Account Manager. This role requires strong client relationship management, risk assessment, and account servicing skills. The ideal candidate will have 5–7 years of experience in commercial lines, a Property & Casualty insurance license, and a keen understanding of commercial insurance. The agency offers a competitive salary, performance-based incentives, and opportunities for professional development in a collaborative work environment.