Senior Commercial Lines Account Manager

Gabriel Group; Enid (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Dillingham Insurance in Enid, OK is seeking an experienced Commercial Insurance Account Manager to oversee a portfolio of commercial accounts, deliver exceptional service, and coordinate with Producers and Sr. Account Managers on renewals and coverage changes.

You will handle policy applications, endorsements, and proposals, ensure regulatory compliance, and support cross-selling opportunities while maintaining strong client relationships.

Qualifications

• Bachelor’s degree or equivalent industry experience.
• 5+ years in commercial insurance preferred, with account management and client-facing experience.
• Proficiency in insurance software systems and Microsoft Office Suite; Applied Epic preferred.
• Must have and maintain a valid driver's license and acceptable MVTR.

Responsibilities

• Manage a portfolio of commercial insurance clients and maintain strong relationships.
• Serve as the main client contact for inquiries, coverage changes, and renewals.
• Support clients during the claims process with adjusters and underwriters.
• Process policy applications, renewals, and endorsements accurately and timely.
• Collaborate with Producers to secure new business and cross-sell coverages.

Skills

Account management

Client-facing

Customer service

Communication

Time management

Organizational skills

Education

Bachelor’s degree or equivalent industry experience

5+ years experience in commercial insurance

Tools

Applied Epic

Epic Agency Management System

Microsoft Office

Job description

Dillingham Insurance in Enid, OK is seeking an experienced Commercial Insurance Account Manager to oversee a portfolio of commercial accounts, deliver exceptional service, and coordinate with Producers and Sr. Account Managers on renewals and coverage changes.

You will handle policy applications, endorsements, and proposals, ensure regulatory compliance, and support cross-selling opportunities while maintaining strong client relationships.