Senior Commercial Insurance Strategist

Aon plc; Indianapolis (IN); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

PTO & paid holidays

401(k) with match

Exclusive discount programs

Health & wellness programs

Job summary

NFP, an Aon company, is seeking a Senior Commercial Account Manager in Indianapolis (Hybrid) to serve as the lead client consultant and day-to-day contact for large, complex accounts. You will prepare applications, strategize for renewals, coordinate with carriers, and drive cross-functional collaboration to meet client objectives.

You will mentor junior staff, manage multiple priorities, and maintain accurate documentation to support service quality and E&O risk management.

Qualifications

• Active Property & Casualty license required and must be current.
• 7+ years of commercial insurance account management experience.
• Strong knowledge of property, general liability, auto, workers' comp, umbrella/excess, and cyber coverages.
• Experience with renewals, submissions, and client proposals.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication, negotiation, and organization.

Responsibilities

• Serve as the primary day-to-day contact for assigned commercial accounts.
• Lead renewal execution from exposure gathering through binding coordination.
• Coordinate marketing with carriers, wholesalers, brokers, and internal resources.
• Analyze quotations and coverage terms; present options to clients.
• Negotiate terms with carriers; escalate issues as needed.
• Oversee endorsements, policy changes, audits, and certificates with accuracy.
• Maintain documentation in Epic and related systems; support risk management.
• Coordinate with claims resources to resolve claim-related issues.
• Identify cross-sell and up-sell opportunities; promote NFP solutions.
• Mentor and train junior staff; supervise workload and deliverables.

Skills

Client relationship management

Negotiation

Project management

Communication

Mentoring/leadership

Attention to detail

Problem-solving

Education

Active Property & Casualty license

CIC designation

CPCU designation

CRM designation

Tools

Applied Epic

Microsoft Office

Carrier portals

Job description

NFP, an Aon company, is seeking a Senior Commercial Account Manager in Indianapolis (Hybrid) to serve as the lead client consultant and day-to-day contact for large, complex accounts. You will prepare applications, strategize for renewals, coordinate with carriers, and drive cross-functional collaboration to meet client objectives.

You will mentor junior staff, manage multiple priorities, and maintain accurate documentation to support service quality and E&O risk management.