Senior Commercial HVAC Technician - Troubleshooter

Service Experts Heating & Air Conditioning LLC; Chicago (IL); On-site; USD 34,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Insurance packages

401k match

Life & disability

Supplemental benefits

Experts University

Safety culture

Job summary

Engineering Excellence is hiring HVAC technicians to diagnose and repair commercial equipment and deliver top-tier customer service. You will service heating, cooling, ventilation and refrigeration systems, perform start-ups, and uphold safety and quality workmanship.

The role requires 4+ years of experience and an EPA 608 license (universal preferred). We offer comprehensive benefits, 401(k) with company matching, and world-class training through Experts University.

Qualifications

• Minimum 4+ years experience in the commercial HVAC field.
• EPA 608 Refrigeration license (Universal preferred).
• Able to operate all necessary tools for various projects.
• Able to read and interpret drawings, blueprints and production diagrams.
• Overtime and weekend hours may be required.

Responsibilities

• Diagnose and resolve customer concerns in commercial environments.
• Service on commercial heating, air conditioning, ventilation and refrigeration equipment and accessories.
• Perform start-ups on equipment as required.
• Navigate and use smartphone to support business systems.
• Check in with EE dispatchers using IVR systems correctly.
• Deliver and remove equipment needed for service work.
• Provide excellent service to commercial customers and maintain high customer satisfaction.
• Handle customer questions or problems effectively.
• Prepare material requisition forms to ensure proper truck stock levels.
• Perform maintenance on equipment and service IAQ products as needed.

Skills

Troubleshooting

Customer service

Safety compliance

Education

High School Diploma/GED

Tools

EPA 608 License

HVAC tools

Job description

Engineering Excellence is hiring HVAC technicians to diagnose and repair commercial equipment and deliver top-tier customer service. You will service heating, cooling, ventilation and refrigeration systems, perform start-ups, and uphold safety and quality workmanship.

The role requires 4+ years of experience and an EPA 608 license (universal preferred). We offer comprehensive benefits, 401(k) with company matching, and world-class training through Experts University.