Senior Commercial Dock & Door Technician

DuraServ; New Orleans (LA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits package (medical, dental

Vision, 401K with match

Life insurance and short-term disabil

Premium tools and ongoing training

Advancement opportunities

Job summary

DuraServ is seeking experienced field technicians to diagnose, install, and maintain commercial dock and door equipment on customer sites. You will diagnose root causes, perform mechanical and electrical troubleshooting, and fabricate installation hardware as needed while adhering to safety policies.

You will work independently, own complex service calls, and provide real-time updates to customers, ensuring high-quality, reliable system performance.

Qualifications

• Valid state-issued driver's license; daily field travel to customer sites.
• Physical demands: regular fieldwork outdoors, frequent ladder use, lifting up to 50 pounds.
• High school diploma or trade certificate preferred; welding, hydraulics or electrical experience valued.
• 3+ years hands-on experience with commercial dock and door systems including sectional/rolling doors and dock levelers.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards.
• Diagnose root causes with mechanical and electrical troubleshooting; read manuals and diagrams for guidance.
• Fabricate brackets and installation hardware using welding tools as needed.
• Document service activity with precision and communicate status to customers.

Skills

Driver's license

Mechanical troubleshooting

Fabrication

Field service

Education

High School Diploma or equivalent

Tools

Welding

Hydraulics

Electrical work

Job description

DuraServ is seeking experienced field technicians to diagnose, install, and maintain commercial dock and door equipment on customer sites. You will diagnose root causes, perform mechanical and electrical troubleshooting, and fabricate installation hardware as needed while adhering to safety policies.

You will work independently, own complex service calls, and provide real-time updates to customers, ensuring high-quality, reliable system performance.