We are looking for an experienced Senior Contracts Manager to join our Legal team and serve as a trusted contracting partner to our global Go-to-Market organization.
In this senior individual contributor role, you will manage and negotiate a broad range of commercial agreements, with a particular focus on supporting Sales, Renewals, and other GTM teams. You will work directly with internal stakeholders and customers to help move deals forward efficiently, identify and manage contractual risk, and develop practical solutions that balance customer needs with our business objectives.
This role will also be expected to leverage legal technology and AI-enabled tools responsibly to improve contracting efficiency, streamline workflows, and support scalable decision-making across the business.
The ideal candidate is commercially minded, comfortable operating in a fast-paced SaaS environment, and skilled at navigating complex negotiations without creating unnecessary friction. You understand that strong contracting is about more than identifying risk. It's about helping the business make informed decisions and get deals done.
This is an individual contributor role with no direct reports.
What you will do:
- Draft, review, and negotiate a high volume of commercial agreements supporting Sales and Renewals organizations, including SaaS subscription agreements, order forms, amendments, renewals, NDAs, data protection agreements, and other customer-facing contracts.
- Lead negotiations across mid-market and enterprise customers, including complex and non-standard commercial agreements.
- Serve as a trusted contracting partner to Sales, Renewals, Deal Desk, Finance, Security, Privacy, and other GTM stakeholders, helping teams navigate contractual requirements and close deals efficiently.
- Provide practical, commercially focused guidance on contractual terms, risk, and potential paths forward when issues arise during negotiations.
- Independently manage agreements throughout the contract lifecycle, from initial review and negotiation through execution.
- Work closely with Legal and business stakeholders to appropriately elevate significant legal, financial, privacy, security, or commercial risks.
- Partner with cross-functional teams to continuously improve contracting processes and reduce unnecessary friction throughout the sales cycle.
- Support contracting with strategic partners and vendors as business needs require.
- Apply knowledge of privacy and data protection considerations relevant to SaaS contracting and confidently navigate related contractual provisions.
- Leverage legal technology and AI-enabled tools responsibly to improve contract review, negotiation workflows, playbook adherence, and overall contracting efficiency while maintaining strong judgment, confidentiality, and risk oversight.
- Identify opportunities to improve contracting workflows, operational efficiency, and scalability as the business grows.
- Manage multiple negotiations and competing priorities simultaneously while maintaining a high level of responsiveness and attention to detail.
About you:
- Significant experience independently drafting, reviewing, and negotiating complex commercial agreements, ideally within a SaaS, technology or similarly fast-paced B2B environment.
- Strong experience partnering directly with Sales, Renewals, Deal Desk, or other revenue-generating teams.
- Demonstrated ability to work in a high-volume, high-velocity contracting environment and effectively prioritize competing demands.
- Strong understanding of SaaS contracting concepts and common commercial terms, including subscription models, limitation of liability, indemnification, warranties, confidentiality, data protection, security, and related contractual provisions.
- Working knowledge of data privacy and data protection considerations within SaaS agreements.
- Commercially minded and pragmatic, with the ability to assess risk in the context of the broader business and recommend practical solutions.
- Strong negotiation skills with the confidence to manage challenging customer conversations and complex contract issues.
- Excellent written and verbal communication skills, with the ability to explain contractual concepts clearly and concisely to non-legal stakeholders.
- Comfortable working independently while knowing when to elevate significant or unusual risks.
- Highly organized, detail-oriented, and able to manage multiple negotiations simultaneously.
- Demonstrated curiosity, comfort, and willingness to use AI-enabled tools and emerging legal technology to improve efficiency, quality, and scalability in contract review and legal operations.
- Experience working within a global organization and across multiple business functions is strongly preferred.
- Experience with public sector or government contracting is a plus, but not required.
How You Work:
You are a business enabler, not a business blocker. You understand how to protect the company while helping GTM teams achieve their objectives.
You build credibility with Sales and other business partners by being responsive, pragmatic, and solutions-oriented. You know when to push back, when to find an alternative path, and when an issue needs to be escalated.
Most importantly, you enjoy operating close to the business and being part of the team that helps turn opportunities into customers.