Senior Commercial Client Advisor & Operations Lead

Hancock Whitney Corp.; Clearwater (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Hancock Whitney Corp. seeks a Senior Commercial Client Administrator to provide expert administrative and operational support to Relationship Managers and business clients.

The role involves handling tasks with potential financial exposure to the bank and requires strong knowledge of loan documents and banking platforms. Responsibilities include coordinating loan documentation, liaising across departments, monitoring accounts for risks, supporting fraud monitoring, and assisting with related due

Qualifications

• Associate degree preferred; bachelor’s degree in business, finance, or related field a plus.
• 2 years in banking/financial services, client servicing/administration, operations, commercial lending or related support experience.

Responsibilities

• Handle complex client inquiries, account transactions, and documentation.
• Prepare, review, and coordinate loan documentation using nCino and Salesforce.
• Liaise between Relationship Managers, Lending Services, and bank areas to coordinate workflows.
• Monitor and analyze account activities, addressing risks or discrepancies.
• Support fraud monitoring and Enhanced Due Diligence forms.

Skills

Client servicing

Banking operations

Loan documentation

MS Office

Education

Associate’s degree preferred

Bachelor’s degree in business/finance a plus

Tools

nCino

Salesforce

Microsoft Office Suite

Job description

Hancock Whitney Corp. seeks a Senior Commercial Client Administrator to provide expert administrative and operational support to Relationship Managers and business clients.

The role involves handling tasks with potential financial exposure to the bank and requires strong knowledge of loan documents and banking platforms. Responsibilities include coordinating loan documentation, liaising across departments, monitoring accounts for risks, supporting fraud monitoring, and assisting with related due