Senior Commercial Claims & Litigation Specialist

Erie Insurance; City of Rochester (NY); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior Commercial Claims & Litigation Specialist, where you will exercise independent judgment in managing complex commercial claims. This role offers the opportunity to engage with defense counsel, manage litigation expenses, and ensure adherence to guidelines. With a focus on self-development and customer satisfaction, you will play a critical role in the claims process while working remotely from the Northeast Region. If you have a strong background in claim handling and a passion for excellence, this position is perfect for you.

Qualifications

• 6+ years of claim handling or related experience required.
• Strong knowledge in tort/contract law and complex claims handling.

Responsibilities

• Conducts investigations and evaluates coverage and liability.
• Manages litigation expenses and collaborates with defense counsel.
• Documents claim files and trains/mentors team members.

Skills

Claim Handling

Tort/Contract Law

Litigation Management

Customer Focus

Detail Orientation

Education

Bachelor’s Degree

Associate Degree

High School Diploma or GED

Job description

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Senior Commercial Claims & Litigation Specialist

ERIE's normal promotional salary calculation practice will be followed based on level of role you are hired for

FLSA:

Exempt

Talent Acquisition Partner:

Posting Expiration:

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

Position Summary

Exercises independent discretion and judgment in handling highly complex and/or high exposure commercial liability, commercial litigation, and non-litigated claims.

• All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIEs requirement of 50mbps download and 10mbps upload.
• The selected candidate will work from home in the Northeast Region.

Duties and Responsibilities

• Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
• Selects, engages, and collaborates with defense counsel in the handling of lawsuits.
• Manages litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines.
• Complies with and directs defense counsels' utilization of Outside Counsel Guidelines.
• Responds to claim complaints and inquiries.
• Trains and mentors.
• Documents claim files.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Self-Development
• Detail Orientation
• Decision Quality
• Information Management Skills
• Values Diversity
• Nimble Learning
• Job-Specific Knowledge
• Customer Focus
• Ensures Accountability

Qualifications

Minimum Educational and Experience Requirements

• Bachelor’s degree and 6 years of claim handling or related experience required, or;
• Associate degree and 8 years of claim handling or related experience required; or
• High school diploma or GED and 10 years of claim handling or related experience required.

Additional Experience

• Strong knowledge and experience in tort/contract law and complex/high exposure commercial claims handling required.
• Litigation claim handling experience preferred.

Designations and/or Licenses

• Completion of Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), Senior Claim's Law Associate (SCLA), or Certified Insurance Counselor (CIC) designations preferred.
• Appropriate license as required by state.
• Valid driver’s license and good driving record required.

Physical Requirements

• Climbing/accessing heights; Rarely
• Driving; Often (20-50%)
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Occasional (<20%)
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)